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Night Shift Operations Manager

2 months ago


Laval, Quebec, Canada McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Night Shift Operations Manager to join our team at McDonald's. As a key member of our management team, you will be responsible for leading a team of managers and crew members to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Team Leadership: Inspire and motivate a team of managers and crew members to achieve exceptional customer service and sales results.
  • Operational Excellence: Maintain a safe, secure, and sanitary environment for customers, employees, and the business.
  • Sales and Profit Growth: Develop and implement strategies to drive sales growth and increase profitability.
  • Community Engagement: Participate in local events and initiatives that positively impact the community.
  • Culture and Values: Uphold the company's values and culture, and promote a positive and inclusive work environment.
Requirements
  • Leadership Experience: Proven experience in leading teams and driving results in a fast-paced environment.
  • Operational Knowledge: Strong understanding of restaurant operations, including customer service, sales, and inventory management.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Problem-Solving: Ability to assess and solve problems in a fast-paced environment.
About Us

McDonald's is a global leader in the quick service restaurant industry, with a commitment to serving high-quality food and providing excellent customer service. We are proud to be a part of the community and are committed to making a positive impact through our business practices and community initiatives.