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Technical Support Engineer

2 weeks ago

Edmonton, Alberta, Canada Lock Search Group Full time
Job Description:
We are seeking a highly skilled Technical Support Engineer to join our team in Alberta. In this role, you will be responsible for providing technical support and service to clients across the region. As a Technical Support Engineer, you will install, maintain, repair, and upgrade medical equipment at client locations, perform manufacturer-certified inspections and routine maintenance, and diagnose and resolve technical issues. Additionally, you will participate in an on-call rotation for emergency service requests and document service activities, manage parts inventory, and process work orders.

About the Team:
Lock Search Group is proud to partner with a global leader in the medical field. Our team is dedicated to providing exceptional customer service and support to our clients. As a Technical Support Engineer, you will work closely with our team to ensure seamless execution of service requests and provide timely resolutions to technical issues. We prioritize employee well-being and offer a range of benefits to support your overall health and happiness.

Your Qualifications:
To succeed in this role, you will need to possess a strong background in electronics, biomedical engineering, or a related discipline. A minimum of 2 years of technical service experience, preferably in field service, is required. Computer networking experience is preferred, but not required. Excellent communication skills, both written and verbal, are essential, as well as proficiency in MS Suite. A valid driver's license and acceptable driving record are necessary, as overnight travel is required.