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Luxury Hotel and Resort Sales and Reservation Consultant

2 months ago

Moncton, New Brunswick, Canada Université de Moncton Full time

About the Role

We are seeking a highly skilled and experienced Sales and Reservation Consultant to join our team at Université de Moncton. As a key member of our sales team, you will be responsible for selling luxury hotel and resort packages to clients, while providing exceptional customer service and ensuring that our clients have an unforgettable experience.

Key Responsibilities

  • Respond to incoming calls in a fast-paced environment, without the use of scripts.
  • Make reservations for historic castles, luxury hotel complexes, and iconic urban hotels, while engaging in authentic conversations with clients.
  • Assist clients in selecting the perfect room and package, offering them unforgettable experiences.
  • Navigate multiple software systems simultaneously while conversing with clients.

Requirements

  • Proficiency in both French and English is required, as calls are received and handled in both languages.
  • Education and/or experience in sales, customer service, hospitality, or tourism.
  • Ability to work in a dynamic and fast-paced environment.

Work Environment

We offer a diverse and multicultural work environment where you can embody our values, including protecting our planet, helping our community, and being part of an inclusive workplace. If you want to make a significant contribution to a recognized company, you will be a great fit for our team

What We Offer

  • A starting hourly wage of $20.60 (including a language premium of $1.50 per hour).
  • A quarter premium of $1.00 between midnight and 3:00 AM AST.
  • A comprehensive benefits package, including medical and dental coverage for you and your family.
  • Two weeks of paid vacation and 13 paid holidays per year.
  • A pension plan with employer contributions equivalent to yours.
  • An annual wellness subsidy.
  • On-site, fully-paid training in small groups.
  • Attractive rates for our iconic properties worldwide.