Bilingual Luxury Reservation Sales Consultant

4 weeks ago

Moncton, New Brunswick, Canada Accor Full time
Job Title: Bilingual Luxury Reservation Sales Consultant

We are seeking a highly skilled and experienced Bilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.

Key Responsibilities:
  • Taking inbound calls in an unscripted environment, making reservations for historic castles, luxurious resorts, and iconic city hotels while having authentic conversations
  • Helping guests select the right room and package by turning moments into memories
  • Working as a Heartist (Heart + Artist), everything we do comes from the heart, and you are free to be creative when talking with our guests
What We Offer:
  • A starting salary of $20.60 per hour (including an hourly language premium of $1.50)
  • Plus a shift premium of $1.00 from midnight to 3:00am AST
  • Medical and dental benefits, comprehensive company-paid coverage to take care of you and your family
  • 2 weeks paid vacation; 13 paid statutory holidays annually
  • A company matching pension plan
  • Annual wellness subsidy of $300
  • Visit luxury properties around the world at discounted rates
Requirements:
  • Professional level fluency in both French and English is required for this position as calls are received and responded to in both languages
  • Education and/or experience in sales, customer service, hospitality, or tourism
  • Ability to navigate multiple computer programs simultaneously while conversing with guests
Location and Availability Requirements:
  • We are recruiting specifically for our closing shifts, which end at 3:00am AST, including some weekend shifts
  • We have options for 8-hour shifts (5 workdays per week) or 10-hour shifts (4 workdays per week). The rotating schedules provide some weekends off
  • This is a full-time, permanent, career position, we are not currently hiring for part-time schedules, and we do not offer temporary positions for students during school breaks
  • Must be currently legally entitled to work full-time in Canada
  • Must be located in New Brunswick, Nova Scotia, Prince Edward Island, Quebec, or the Ottawa region of Ontario, Canada
  • Must be able to commit to 4 weeks onsite in our contact centre in Moncton for initial training/onboarding
  • Qualified candidates are provided with accommodations travel expenses
  • For remote positions, suitable high-speed internet connection is required (direct connection - not wireless or satellite) as well as a suitable home workspace
About Accor:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. We are proud to share that in 2022 our Global Reservation Centre won the Diversity, Equity, and Inclusion Award from the Chamber of Commerce of Greater Moncton Business Excellence Awards.

We welcome you as you are. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

  • Bilingual Luxury Reservation Sales Consultant

    2 weeks ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Title: Bilingual Luxury Reservation Sales ConsultantWe are seeking a highly skilled and experienced Bilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key...

  • Bilingual Luxury Reservation Sales Consultant

    3 weeks ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Title: Bilingual Luxury Reservation Sales ConsultantWe are seeking a highly skilled and bilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Responsibilities:Taking...

  • Bilingual Luxury Reservation Sales Consultant

    3 weeks ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Title: Bilingual Luxury Reservation Sales ConsultantWe are seeking a highly skilled and bilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key Responsibilities:Taking...

  • Bilingual Luxury Reservation Sales Consultant

    3 weeks ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Title: Bilingual Luxury Reservation Sales ConsultantWe are seeking a highly skilled and bilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key Responsibilities:Taking...

  • Bilingual Luxury Reservation Sales Consultant

    3 weeks ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Title: Bilingual Luxury Reservation Sales ConsultantWe are seeking a highly skilled and bilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Responsibilities:Taking...

  • Bilingual Luxury Reservation Sales Consultant

    1 month ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Title: Bilingual Luxury Reservation Sales ConsultantWe are seeking a highly skilled and experienced Bilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key...

  • Bilingual Luxury Reservation Sales Consultant

    1 month ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Title: Bilingual Luxury Reservation Sales ConsultantWe are seeking a highly skilled and experienced Bilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key...

  • Bilingual Luxury Reservation Sales Consultant

    2 weeks ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Title: Bilingual Luxury Reservation Sales ConsultantWe are seeking a highly skilled and experienced Bilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key...

  • Bilingual Luxury Reservation Sales Consultant for Hotels

    1 month ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Title: Luxury Hotel Reservation Sales ConsultantAre you passionate about delivering exceptional customer experiences and providing personalized service? Do you have a flair for sales and a knack for building relationships? We're seeking a highly motivated and results-driven Luxury Hotel Reservation Sales Consultant to join our team at Accor.Job...

  • Bilingual Luxury Reservation Sales Consultant for Hotels

    1 month ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Title: Luxury Hotel Reservation Sales ConsultantAre you passionate about delivering exceptional customer experiences and providing personalized service? Do you have a flair for sales and a knack for building relationships? We're seeking a highly motivated and results-driven Luxury Hotel Reservation Sales Consultant to join our team at Accor.Job...

  • Bilingual Luxury Reservation Sales Consultant

    2 weeks ago

    Moncton, New Brunswick, Canada Accor Full time

    Unlock Your Potential as a Luxury Reservation Sales ConsultantAt Accor, we're not just a hospitality company - we're a team of passionate individuals dedicated to delivering exceptional experiences for our guests. As a Luxury Reservation Sales Consultant, you'll play a vital role in bringing our brand to life, connecting with guests from around the world,...

  • Luxury Reservation Sales Consultant

    4 weeks ago

    Moncton, New Brunswick, Canada ACCOR(CORPORATE) Full time

    About the RoleWe are seeking a highly skilled and bilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key ResponsibilitiesTaking inbound calls in an unscripted...

  • Luxury Reservation Sales Consultant

    4 weeks ago

    Moncton, New Brunswick, Canada ACCOR(CORPORATE) Full time

    About the RoleWe are seeking a highly skilled and bilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key ResponsibilitiesTaking inbound calls in an unscripted...

  • Luxury Reservation Sales Consultant

    6 days ago

    Moncton, New Brunswick, Canada AccorHotel Full time

    Luxury Reservation Sales Consultants at AccorHotel are key members of our sales team, responsible for reserving luxurious brands and having authentic conversations with guests. Our consultants share their expertise and knowledge of our iconic properties, such as the Fairmont Banff Springs and Fairmont Le Chateau Frontenac.As a Luxury Reservation Sales...

  • Bilingual Luxury Sales Consultant for Hotels

    1 month ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Title: Bilingual Luxury Reservation Sales Consultant for HotelsWe are seeking a highly skilled and experienced Bilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key...

  • Bilingual Luxury Reservation Sales Consultant for Hotels

    2 months ago

    Moncton, New Brunswick, Canada Accor Full time

    About the RoleWe are seeking a highly skilled and multilingual Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key ResponsibilitiesTaking inbound calls in an unscripted...

  • Bilingual Luxury Reservation Sales Consultant for Hotels

    1 week ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Summary:We are seeking a highly skilled Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key Responsibilities:Taking inbound calls in an unscripted environment, making...

  • Bilingual Luxury Reservation Sales Consultant for Hotels

    1 week ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Description:We are seeking a skilled Luxury Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key Responsibilities:Taking inbound calls in an unscripted environment, making...

  • Bilingual Luxury Reservation Sales Consultant for Hotels

    6 days ago

    Moncton, New Brunswick, Canada Accor Full time

    Job Summary:We are seeking a skilled Reservation Sales Consultant to join our team at Accor. As a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests.Key Responsibilities:Taking inbound calls in an unscripted environment, making reservations for...

  • Luxury Sales Consultant

    2 weeks ago

    Moncton, New Brunswick, Canada AccorHotel Full time

    Luxury Reservation Sales Consultant BilingualAs a key member of our sales team, you will be responsible for reserving luxurious brands such as Fairmont while having authentic, unscripted conversations with guests. Our consultants share their expertise and knowledge of our iconic properties, including the Fairmont Banff Springs, Fairmont Le Chateau Frontenac,...