IT Systems Specialist

4 weeks ago

Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full time
Job Title: IT Technician

IT Unlock Consulting Inc. is seeking a skilled IT Technician to join our team. As an IT Technician, you will be responsible for providing technical support and assistance to our internal clients, ensuring the proper functioning of our computer systems and maintaining the security of our data.

Key Responsibilities:
  • Provide technical support to employees, ensuring they have the necessary tools and resources to perform their jobs efficiently.
  • Ensure system and application documentation is up-to-date, and assist in the development and maintenance of our network infrastructure.
  • Provide services, maintain, and keep an up-to-date inventory of all designated IT equipment.
  • Advise and support users on our company's software, including troubleshooting and resolving technical issues.
  • Establish user training plans and needs, prepare, organize, and deliver approved software training courses.
  • Pay attention to data security in system operations and ensure user guides are updated.
  • Provide guidance and training to users in response to encountered issues, direct users to company procedures.
  • Organize and maintain an updated log of issues and solutions to be used by other technical support agents.
  • Install printers and perform Windows updates.
  • Provide basic technical support, particularly to less tech-savvy factory employees.
  • Onboard new employees and create user accounts via the portal.
  • Track and manage IT equipment inventory.
  • Provide comprehensive technical support to the team.
  • Ensure all equipment and IT systems are functioning properly.
Requirements:
  • DEC in Computer Science.
  • Full-time, 5 days per week.

As an IT Technician at IT Unlock Consulting Inc., you will have the opportunity to work with a talented team of professionals who are passionate about delivering innovative solutions to our clients. If you are a motivated and detail-oriented individual with a strong background in IT, we encourage you to apply for this exciting opportunity.

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