Service Advisor

2 weeks ago


New Glasgow, Nova Scotia, Canada Campbell's Auto Service Full time
Job Title: Service Advisor

At Campbell's Auto Service, we are seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for communicating with customers, understanding their vehicle needs, and recommending necessary repairs or maintenance. The ideal candidate will possess excellent communication skills, be able to multitask, and have a strong understanding of vehicle systems and diagnostics.

Key Responsibilities:
  • Customer Communication: Interact with customers to understand their vehicle concerns and provide clear explanations of necessary repairs or maintenance.
  • Repair Order Management: Accurately create and manage repair orders, ensuring all necessary information is included.
  • Parts Procurement: Order parts and materials needed for repairs, ensuring timely delivery and accurate invoicing.
  • Diagnostic Support: Provide technical support to technicians, ensuring accurate diagnoses and repairs.
  • Quality Control: Conduct regular quality control checks to ensure all repairs meet Campbell's Auto Service standards.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: Previous experience in a service advisor or related role is an asset.
  • Skills: Excellent communication skills, ability to multitask, strong understanding of vehicle systems and diagnostics.

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