Senior Food Operations Manager
2 weeks ago
Job Summary: We are seeking a seasoned Food Service Supervisor to join our team at Bon Voyage Restaurant Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our kitchen and ensuring that our high standards of quality and service are consistently met.
Key Responsibilities:
- Establish efficient systems and procedures to meet workload demands
- Supervise and coordinate the activities of kitchen staff to ensure timely and accurate food preparation
- Train staff on job duties, sanitation, and safety protocols to maintain a safe and healthy work environment
- Monitor food quality and service to meet our quality control standards
- Address customer complaints and concerns in a professional and courteous manner
- Maintain accurate records of inventory, repairs, sales, and waste management
- Prepare and submit reports to management as required
- Collaborate with the chef to prepare order summaries and ensure seamless food preparation
- Develop and implement work schedules to ensure adequate staffing levels
Additional Responsibilities:
- Participate in government or community programs that support newcomers, refugees, and youth employment initiatives
- Collaborate with management to develop and implement strategies that promote diversity, equity, and inclusion in the workplace
- Support the development and implementation of employee training programs and initiatives
Requirements:
- Secondary (high) school graduation certificate
- 2 years to less than 3 years of experience in a food service management role
- Excellent communication, leadership, and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong attention to detail and ability to maintain accurate records
- Physical stamina to work in a kitchen environment
Working Conditions:
- 40 hours per week, with flexibility to work varied shifts
- English language proficiency
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