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Associate Director, Quality and Compliance
2 months ago
Reporting to the Director, International Enrolment, Recruitment & Market Development, the Associate Director provides leadership in College's international operations as it pertains to enrolment and admissions, government reporting and compliance, and other key strategic priorities which have a direct impact on international student enrolment numbers.
Key Responsibilities:- Oversees the efficient processing of international admissions, articulation and transfer credit requests, and the associated timely communication with applicants and students.
- Manages application cycle timelines, reviews and monitors international admission deadlines, targets and capacity, and ensures effective offer management practices are in place.
- Uses professional judgment and exercises delegated authority to make discretionary decisions that are exceptions and variances to established regulations and institutional procedures on matters related to international admissions.
- Works collaboratively with Enrolment Services and Information Technology Services (ITS) in the development and/or enhancement of systems, processes and initiatives related to applications, admissions and articulation, ensuring the needs of international students are met.
- Develops and maintains training plans/materials for staff, including Offshore Recruitment Specialists, and documentation for activities related to international applications, admissions, articulation and transfer credit; consults with various departments of the College regarding international admissions.
- Collaborates with the international recruitment team and the international advising team on applicant follow-ups and overall international student enrolment initiatives.
- Analyzes admissions patterns looking for trends and making recommendations to DCI Senior Administration; provides supporting data for evidence-based decision-making.
- Liaises with other departments such as Institutional Effectiveness, to ensure the correct interpretation of operational admission and transfer student data, and to ensure that the data captured satisfies institutional reporting needs.
- Minimum of Bachelor level studies in a relevant field (e.g., Marketing, Education, International Studies, Administration, Social Sciences, Organizational Leadership); graduate or post graduate level preferred.
- Minimum of 5-7 years of related work experience, including at least three years of diversified management experience in the International Education field.
- Demonstrated knowledge of and experience in international strategic enrolment management (SEM); evidence of successful recruitment and retention results using SEM.
- Significant experience and successful results in international marketing and recruitment, and student services.
- Successful experience in working with faculty members, administrators and senior management to accomplish International Education goals, including facilitating work-related experiences and placements for international students.
- Thorough knowledge of the federal Immigration, Refugees and Citizenship Canada policies and procedures, and other national/provincial policies related to international students in post-secondary education.
- Excellent English language written and verbal skills, including strong skills in report, letter and speech writing and in public speaking; Second language preferred.
- Demonstrated success in the development and management of significant budgets.
- Experience in employee recruitment, selection, and performance management, particularly in a unionized environment.
- Regulated International Student Immigration Advisor (RISIA) and/or Regulated Canadian Immigration Consultants (RCIC) certification preferred.
