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Department Head, Soft Goods, Oshawa Centre

2 months ago

Oshawa, Ontario, Canada Atmosphere Ltd. Full time
Job Summary

We are seeking a highly motivated and experienced Department Head to lead our Soft Goods department at Oshawa Centre. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Leadership and Team Development: Coach and develop your department team by setting clear expectations, providing ongoing feedback, and coaching on a continual basis.
  • Sales and Revenue Growth: Build and manage a daily sales plan for the department, and create development plans for full-time staff to improve performance gaps.
  • Customer Experience: Develop and maintain a positive work environment for staff, and ensure that customers receive exceptional service and support.
  • Business Acumen: Demonstrate a customer-focused mindset and drive sales growth through effective planning, execution, and communication.
Requirements
  • Experience: Minimum of 2 years in a retail environment, preferably at a supervisory level.
  • Skills: Proven track record of business growth, exceptional customer service skills, and demonstrated interest in or involvement in sports or the sporting goods industry.
About Us

At Atmosphere Ltd., we are committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity and respect.