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Cybersecurity Operations Manager

1 week ago

Burnaby, British Columbia, Canada Intello Technologies Inc. Full time
Cybersecurity Operations Manager

We're seeking a highly skilled Cybersecurity Operations Manager to join our team at Intello Technologies Inc. in the West region. As a key member of our Security Platforms organization, you will lead a technical team responsible for the operations and assurance of critical cybersecurity infrastructure, platforms, and applications.

About the Role:

  • Foster a high-performance culture with strong engagement
  • Provide robust support to team members in achieving their goals
  • Guide the team effectively during challenging times, such as incident troubleshooting, degradation mitigation, and recovery

Key Responsibilities:

  • Leverage your exceptional capabilities to manage strategic cybersecurity infrastructure, platforms, and applications critical to protecting our clients' information
  • Collaborate with design teams to deploy new cybersecurity solutions and manage their lifecycle
  • Work closely with stakeholders to ensure reliable performance and minimize service degradation
  • Partner with vendor management to establish maintenance and support requirements, develop vendor scorecards, and provide regular feedback on operational support quality
  • Support established KPIs to measure performance against expected business outcomes

What You'll Bring:

  • University degree in Technology, Cybersecurity or equivalent experience
  • 5 or more years of experience in cybersecurity technologies such as firewalls, intrusion detection and protection systems, email security, web Security, DDoS prevention, identity and access management (IAM) systems, MFA, certificate and key management, HSM, monitoring tools, cloud security, zero trust and privilege access management solutions.
  • Acknowledged for your familiarity with critical platforms assurance best practices, including change management, event management, and incident management
  • Skilled in developing and maintaining device health information, proactive monitoring data, and preventative maintenance plans
  • Known for your sound decision-making and result-driven mindset with the ability to take initiative and ownership of complex issues
  • Regarded for your ability to communicate complex technical matters in easy-to-understand ways

Great-to-Haves:

  • Knowledge of virtualization technologies & network functions virtualization (NFV)
  • Cloud experience Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP)
  • Understanding of telecommunications (wireless and wireline), and information technology (IT), data center environments. Familiarity with scripting, automation, data, machine learning, and AI.
  • Professional security certifications: Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), SANS