Field Service Representative
1 month ago
Job Summary
The Field Service Representative (Detailer) provides hands-on service to Big Box Retail stores, setting up company displays, ensuring adequate inventory levels, and resolving day-to-day customer and store issues.
Duties and Responsibilities
- Visit designated stores weekly, merchandising inventory, sorting bins, and attending to general housekeeping duties.
- Prepare and process new orders using company-issued equipment.
- Ensure proper product inventory levels.
- Bring issues and discrepancies to the attention of the designated store manager and Detailer Supervisor.
- Work as a liaison between big box stores and the corporate headquarters.
- Comply with company policies and procedures.
- Follow the store safety rules and work in a safe and healthy manner.
Qualifications
- High school diploma or equivalent experience.
- 1-3 years in a retail vendor of big box environment or related experience.
- Excellent computer skills (MS Office), specifically, MS Excel and Outlook.
- Strategic thinker, good communicator, and exceptional problem solver.
- Performs function with a sense of purpose and a degree of urgency.
- Creates a positive work environment by demonstrating and sharing functional/technical knowledge.
- Strong interpersonal skills with an emphasis on teamwork.
- Excellent organizational, analytical, and communication skills (oral & written).
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