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Retail Store Manager

2 months ago

Kitchener, Ontario, Canada Macs Convenience Store Full time
Job Title: Retail Store Supervisor

Macs Convenience Store is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Hire, train, and develop a team of retail staff to provide exceptional customer service and meet sales targets.
  • Manage store inventory, including ordering and receiving merchandise, and maintaining accurate records.
  • Authorize payments, process returns, and resolve customer complaints in a fair and timely manner.
  • Develop and implement sales strategies to drive revenue growth and improve customer engagement.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Collaborate with other departments to achieve business objectives and improve overall store performance.
Requirements:
  • 1-2 years of retail management experience, preferably in a supervisory role.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Basic security clearance and a valid driver's license (if required by the store location).
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading retail company and contribute to its success.