Store Operations Manager

3 days ago


Vancouver, British Columbia, Canada B4U Videos & Computer Repair and Punjab Wireless Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at B4U Videos & Computer Repair and Punjab Wireless. As a Store Manager, you will be responsible for the overall operation of our retail store, ensuring that it runs smoothly and efficiently.

Key Responsibilities
  • Staff Management: Manage and supervise a team of retail staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Merchandise and Services: Determine the types of merchandise and services to be sold in the store, ensuring that they meet the needs of our customers.
  • Price and Credits Policies: Implement and manage price and credits policies, ensuring that they are fair and competitive.
  • Procurement: Locate, select, and procure merchandise for resale, ensuring that it is of high quality and meets our customers' needs.
  • Marketing Strategies: Develop and implement marketing strategies to attract and retain customers, increasing sales and revenue.
  • Staffing Requirements: Determine staffing requirements, ensuring that we have the right number of staff to meet customer demand.
  • Issue Resolution: Resolve any issues that may arise, including customer complaints, supply shortages, and other operational challenges.
  • Staff Recruitment and Supervision: Recruit, hire, and supervise staff and/or volunteers, ensuring that they are trained and equipped to provide excellent customer service.
  • Operational Planning: Plan, organize, direct, control, and evaluate daily operations, ensuring that the store runs smoothly and efficiently.
  • Work Environment: Ensure that the store is a safe and healthy work environment, complying with all relevant laws and regulations.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail management role.
Working Conditions
  • Work Term: Temporary.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.


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