Hotel Receptionist

2 weeks ago


Okotoks, Canada 2382935 alberta ltd Full time
Job Title: Receptionist, Hotel

We are seeking a highly organized and customer-focused Receptionist to join our team at 2382935 Alberta Ltd. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms, ensuring accurate and efficient processing of guest information.
  • Front Desk Operations: Process group arrivals and departures, take, cancel, and change room reservations, and provide information on hotel facilities and services.
  • Customer Service: Provide general information about points of interest in the area, process guests' departures, calculate charges, and receive payments.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments, and follow emergency and safety procedures.
  • Clerical Duties: Perform light housekeeping and cleaning duties, answer telephone and relay telephone calls and messages, and assist clients/guests with special needs.

Requirements: Experience an asset, permanent position, 32 to 40 hours per week, and proficiency in English.


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