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Senior Cloud Reliability Engineer

4 weeks ago


Greater Toronto Area, Canada GlossGenius Full time

About GlossGenius

GlossGenius is a pioneering fintech company that empowers small business owners to succeed by offering a range of business management tools. Our platform enables entrepreneurs to focus on being creators, not admins, by providing tools for booking and scheduling, marketing, analytics, payment processing, and more.

With over 75,000 small business owners relying on our platform every day, we're looking for a skilled Senior Site Reliability Engineer to join our Infrastructure Engineering team. As a key member of our team, you'll play a crucial role in maintaining reliable, secure, scalable, and highly available infrastructure and applications that empower our users.

About the Role

In this role, you'll have the opportunity to work on a cloud-first infrastructure platform that's designed to be reliable, scalable, and secure. You'll collaborate with our Product and Engineering teams to support an infrastructure platform that reduces manual toil and improves operational excellence. You'll also contribute to the technical direction of our AWS cloud footprint and help us scale our infrastructure to meet the needs of our growing user base.

Key Responsibilities

  • Design and build cloud-first infrastructure platforms that are reliable, scalable, and secure
  • Collaborate with Product and Engineering teams to support an infrastructure platform that reduces manual toil and improves operational excellence
  • Contribute to the technical direction of our AWS cloud footprint and help us scale our infrastructure to meet the needs of our growing user base
  • Build tools to help engineers quickly identify problems and resolve issues
  • Drive and shape incident management practices across engineering
  • Improve and augment our monitoring and alerting platform
  • Spread SRE culture throughout GlossGenius
  • Understand industry and company-wide trends to help assess and develop new technologies
  • Collaborate with the broader engineering team to ensure optimal application performance and scalability

Requirements

  • 4+ years of experience working with cloud technologies in Production Engineer, Cloud Engineer, Site Reliability Engineer, or DevOps equivalent roles
  • Demonstrated experience working with cloud platforms (AWS, GCP, Azure, etc.)
  • Demonstrated experience with infrastructure-as-code principles and development
  • Knowledge of IP networking, DNS, CDN, load balancing, HTTP, and firewalls
  • Experience building and maintaining cloud-first monitoring, logging, and alerting infrastructure
  • Participating in on-call rotations
  • Experience with container technology using Docker and Kubernetes
  • The ability to write high-quality code in a high-level programming language
  • Experience executing projects from start to finish and are outcome-oriented

Benefits & Perks

  • Flexible PTO
  • Competitive health & dental insurance options, with premiums covered by GG
  • Generous, fully-paid parental leave policy
  • Retirement Savings Plan
  • Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
  • Home office support
  • Team Bonding opportunities

About GlossGenius

GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer. We celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work.