Restaurant Operations Manager

2 weeks ago


Vermilion, Alberta, Canada SRA RESTAURANTS LIMITED Full time
About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at SRA Restaurants Limited. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Job Summary

The successful candidate will have a proven track record in restaurant management, with experience in supervising staff, managing inventory, and maintaining high standards of customer service. A strong communicator with excellent leadership skills, you will be able to motivate and inspire your team to deliver outstanding results.

Key Responsibilities
  • Determine the type of services to be offered and implement operational procedures to drive sales growth and improve customer satisfaction.
  • Conduct performance reviews to ensure staff are meeting their targets and providing exceptional customer service.
  • Enforce provincial/territorial liquor legislation and regulations, as well as health and safety regulations, to ensure a safe and compliant work environment.
  • Organize and maintain inventory to minimize waste and optimize stock levels.
  • Ensure that all staff are aware of and adhere to company policies and procedures.
  • Address customer complaints or concerns in a timely and professional manner.
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.
Required Skills and Qualifications
  • 1-2 years of experience in restaurant management, preferably in a supervisory role.
  • Proven track record in staff supervision, inventory management, and customer service.
  • Excellent communication and leadership skills, with the ability to motivate and inspire staff.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
Benefits

We offer a competitive salary, ranging from $60,000 to $80,000 per year, depending on experience. Other benefits include:

  • A comprehensive training program to support your career development.
  • A fun and dynamic work environment with opportunities for advancement.
  • A competitive benefits package, including health and dental insurance, paid time off, and retirement savings plan.
About Us

SRA Restaurants Limited is a leading provider of fine dining experiences, with a commitment to excellence and customer satisfaction. We are dedicated to creating a positive and inclusive work environment, where employees can thrive and grow.



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