Training Specialist

4 weeks ago


Brantford, Ontario, Canada Barry Callebaut Full time

About the role:

The Specialist, Trainer is a key member of the Team who works across functions to drive safety, quality and performance excellence through implementation, support and use of digital tools and technology; Poka. In addition to driving digital innovation, they will help foster a continuous improvement culture at Barry Callebaut Brantford. The Specialist, Trainer ensures food and employee safety in their daily routine.

Key responsibilities include:

  • Manage, facilitate and update all training programs.
  • Lead the development and deployment of the Poka Connected Worker Platform.
  • Work directly with Operations Managers and Supervisors to identify and assess training needs.
  • Develop and deliver training programs and systems for all shifts.
  • Increase the digital system capabilities of all operational stakeholders through on-the-job training and coaching.
  • Act as a true coach linking the operators and management team while creating a data-driven culture.
  • Implement methodologies and processes for reporting performance metrics – use data visualization tools such as Poka to create dashboards and tools to support data-driven decisions and actions.
  • Analyze data to identify opportunities and track results.
  • Lead and/or participate in cross-functional meetings to gather requirements, scope and business rationale for training programs/projects.
  • Meet/exceed requirements for food safety and employee safety.

About you:

  • Three (3) – five (5) years' experience in a Training role, required.
  • Post-secondary education in English, Journalism or related field a plus.
  • Experience with Poka including Microsoft Office and Google Workplace required.
  • Experience in continuous improvement, change management and problem-solving through the use of quantitative, analytical, and process improvement.
  • Exceptional organizational, written, verbal, and interpersonal communication skills a must.
  • Technical writing experience is considered a plus.
  • Must be able to communicate fluently in English.
  • Ability to support and work in a 24/7 environment a must.

Work environment:

  • Ability to stand on concrete floor for long periods of time.
  • Long periods of computer usage; finger dexterity and hand movement for use of keyboard and mouse, repetitive motion.
  • Must be able to work in a variety of weather conditions and temperatures in and outside the facility.
  • Noise level can exceed .85 decibels.

What you can expect from Barry Callebaut:

  • Competitive salary and comprehensive benefits package.
  • An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC Just ask our champions with the Americas Women's Forum and the Racial Equality Forum.
  • Ability to grow personally and professionally within an organization that values development and internal career growth.
  • Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.


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