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Food Service Supervisor

2 months ago

Mississippi Mills, Ontario, Canada Tim Hortons 2859149 Ontario Inc Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons 2859149 Ontario Inc. As a key member of our restaurant team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient food preparation
  • Quality Control and Customer Service
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns in a professional and courteous manner
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports as required
  • Team Management
    • Supervise and check assembly of trays
    • Establish work schedules and ensure that staff are aware of their responsibilities
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate or equivalent experience
    • 1 year to less than 2 years of experience in a food service supervisory role
  • Skills and Abilities
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and meet tight deadlines
    • Physical stamina to stand for extended periods and lift up to 25 pounds
Working Conditions

This is a permanent, full-time position working 30 to 40 hours per week. The work environment is fast-paced and physically demanding, requiring attention to detail and excellent time management skills.

Language and Culture

We are an equal opportunities employer and welcome applications from diverse candidates. The primary language of work is English, and we are committed to providing a welcoming and inclusive work environment for all employees.