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Collections Specialist
2 months ago
GFL Environmental is seeking a skilled Collections Administrator to support our team in Edmonton. As a key member of our Accounts Receivable team, you will be responsible for managing a portfolio of customer accounts and ensuring timely collections.
Key Responsibilities:- Identify and escalate high-priority accounts to ensure timely collections of current billed invoices.
- Maintain accurate customer information, including terms, billing requirements, and other relevant details.
- Contribute to month-end consolidation and completeness of departmental tasks.
- Develop and implement process improvements to enhance efficiency and productivity.
- Support reporting and processing, including customer credit card transactions.
- Participate in various projects to support the AR and Accounting teams.
- Make outgoing calls to customers, with a focus on effective communication and resolution.
- Adhere to company policies, procedures, and management directives.
- Basic accounting knowledge and understanding of financial principles.
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to work under pressure, prioritize tasks, and meet deadlines.
- Problem-solving capabilities and a proactive approach to resolving issues.
GFL Environmental is a leading waste management company dedicated to providing innovative solutions for our customers. We are committed to excellence in customer service, environmental stewardship, and community engagement.
