Retail Store Team Lead
3 weeks ago
Job Title: Retail Store Team Lead
Job Summary: We are seeking a highly motivated and organized Retail Store Team Lead to join our team at HOT TUB WHOLESALE. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Assign sales workers to duties and oversee the sales floor to ensure a positive customer experience.
- Hire and train or arrange for training of staff to ensure they have the necessary skills to excel in their roles.
- Authorize payments by cheque and order merchandise to maintain an efficient and well-stocked store.
- Authorize return of merchandise and resolve any issues that may arise, including customer requests, complaints, and supply shortages.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Supervise and co-ordinate activities of workers to ensure a smooth and efficient store operation.
Requirements:
- 1 to 2 years of experience in a retail management role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and make decisions under pressure.
- Relocation costs covered by employer.
- Willing to relocate.
What We Offer:
- Dental plan.
- Disability benefits.
- Permanent employment.
- 37.5 hours per week.
- English as the primary language of work.
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