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Living Standards Coordinator

2 months ago

Toronto, Ontario, Canada WoodGreen Full time
About the Role

WoodGreen is seeking a skilled Living Standards Coordinator to join our team in providing housing support services to seniors who have been street-involved and may be experiencing mental health and/or addictions issues.

Key Responsibilities
  • Develop and implement strategies to assist residents in maintaining healthy and safe living spaces, including training others and executing these strategies.
  • Conduct tenant needs assessments and create care plans for individuals with current or past hoarding tendencies and/or limitations for unit maintenance.
  • Coach and educate tenants on their responsibilities as per the signed tenancy agreement with WoodGreen, ensuring a clear understanding of housing concerns related to fire safety and participation in pest control treatments.
  • Help tenants set and achieve realistic goals to bring their units to an acceptable safety standard, utilizing supportive means such as encouragement, coaching, psycho-socio education, and de-escalation.
  • Collaborate with support teams, Supervisor/Manager, and housing staff to plan and facilitate appropriate pest control treatments.
  • Attend Hoarding Network and other community-related meetings to network and stay up-to-date on best practices for hoarding supports and follow-up for behavioral issues that impede progress.
  • Provide crisis intervention and conflict resolution with residents when required.
  • Monitor and review tenant needs and community issues, communicating the information to the Supervisor of Housing Supports and/or Manager.
General Responsibilities
  • Carry out administrative procedures and maintain appropriate records with respect to pest-control treatments and interventions.
  • Uphold confidentiality policies regarding tenant information.
  • Responsible for upgrading training and education as directed.
  • Ensure the anti-racism objectives and principles of the organization are achieved within the program.
  • Represent the unit on internal staff committees as directed.
  • Participate in regular supervisory sessions with the Supervisor and regular staff/unit meetings.
  • Provide input to the development of the program and participate in program evaluations.
Requirements
  • Certificate or diploma in social service work and/or pest control.
  • 2+ years of experience in social services working with individuals who have a history of homelessness, low income, addictions, and mental health challenges.
  • Knowledge of bed bug and other pest concerns, pest control procedures, and solutions.
  • Knowledge of best practices for hoarding support and follow-up.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

WoodGreen is an equal opportunity employer committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives of the accommodation measures required.