Sales Associate Representative
6 days ago
About PHOENIX
PHOENIX, Inc. is a leading retail platform operating the Express and Bonobos brands globally.
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression through modern, confident, and effortless style.
Bonobos is a menswear brand known for exceptional fit and innovative personalized retail services.
We offer customers an unparalleled shopping experience across over 400 Express retail stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
Job Description
The Sales Associate plays a critical role in delivering an exceptional customer experience while maintaining a safe and inviting store environment.
Main Responsibilities:
- Maintain a clean and organized sales floor, checkout area, fitting room, and stockroom.
- Adhere to company policies and procedures to ensure associate and customer safety.
- Assist with product launches and changes according to standard operating procedures.
- Provide outstanding customer service by positively resolving issues and exceeding customer expectations.
- Process transactions efficiently and accurately while reducing customer wait times.
- Demonstrate collaborative skills and ability to work effectively within a team environment.
Requirements
To be successful as a Sales Associate, you must possess:
- A high school diploma or equivalent.
- No more than 2 years of relevant job experience; minimum 6 months of prior work history.
- Proficiency in using technology (iPads, registers).
- Ability to meet defined availability requirements, including nights, weekends, and non-business hours.
Benefits
At PHOENIX, we offer a comprehensive benefits package to support full-time associates' health and long-term financial security, including:
- Medical, pharmacy, dental, and vision coverage.
- 401(k) and Roth 401(k) with Company match.
- Merchandise discount.
- Paid Time Off.
- Parental leave for new parents.
Part-time associates may also participate in our 401(k) and Roth 401(k) with Company match and receive paid sick leave, public health emergency leave, and other voluntary benefits through YouDecide.
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