Brand Ambassador Sales Associate

5 days ago


Fredericton, New Brunswick, Canada American Eagle Outfitters Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our sales floor team as a Brand Ambassador Sales Associate. As a key member of our team, you will be responsible for providing exceptional customer service, driving sales growth, and representing our brand values.

Key Responsibilities
  • Engage with customers to understand their needs and preferences, using our AEO Selling Model to provide personalized recommendations.
  • Promote and educate customers about our products, including features, benefits, and styling suggestions.
  • Upsell and cross-sell products to increase average transaction value.
  • Resolve customer complaints in a timely and professional manner.
  • Collaborate with colleagues to achieve sales goals and maintain a positive store environment.
Requirements
  • Previous retail experience, preferably in a sales or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Able to work a flexible schedule, including evenings, weekends, and holidays.
  • Passionate about fashion and committed to staying up-to-date on current trends.
  • Able to lift up to 25 pounds and stand for long periods.


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