Parts Service Technician

4 weeks ago

Winnipeg, Manitoba, Canada Reesink Canada Holdings Full time
Parts Service Technician Job Description

We are seeking a highly skilled and motivated Parts Service Technician to join our team at Reesink Canada Holdings. As a key member of our Parts Department, you will be responsible for providing exceptional customer service, managing inventory, and ensuring the efficient operation of our parts warehouse.

Key Responsibilities:
  • Provide expert advice and assistance to customers on parts and equipment inquiries
  • Manage and maintain accurate inventory records, including stock levels and part numbers
  • Receive, inspect, and organize incoming shipments of parts and products
  • Quick turnaround of any parts that are on backorder for customers and the shop
  • Monitor stock levels and reorder parts as needed to prevent shortages
  • Assist with picking, packing, and shipping parts orders to the customer and or Shop
  • Promote additional products or accessories to customers when applicable
  • Achieve sales targets and goals set by the parts department or organization
  • Participate in phone & marketing campaigns to promote the growth of parts sales
Requirements:
  • Three years of knowledge in heavy equipment parts, automotive, industrial, or relevant experience
  • Familiarity with parts catalogs and reference materials
  • Basic computer skills for data entry and inventory tracking
  • Excellent communication and interpersonal skills
  • Ability to build rapport with customers and provide exceptional service
  • Precision in identifying and handling parts accurately
  • Ability to multitask and manage inventory efficiently
  • Maintain a clean and orderly work environment
  • The sales-oriented mindset with the ability to upsell products
  • Meeting or exceeding sales targets is a plus
  • Some Overtime work is required during peak seasons
  • Basic warehousing experience
  • Shipping & receiving functions
  • Picking & packing parts shipments
  • Record keeping
Total Rewards:
  • Competitive wages
  • Continuous training and development program
  • Group benefits
  • RRSP matching program
  • Personal Days
  • Paid Vacation

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual with a passion for heavy equipment parts, we encourage you to apply for this exciting opportunity.

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