Client Care Specialist

2 days ago


London, Ontario, Canada Northwest Employment Works Full time

Job Summary: As an Accommodations Clerk with Northwest Employment Works, you will play a critical role in providing top-notch care to our clients. Your primary responsibilities will include ensuring client safety and comfort, processing client admissions and releases, and maintaining accurate records.

Responsibilities:

  1. Ensure all clients receive respectful treatment and attention to their needs
  2. Coordinate client transportation, accommodations, and translation services
  3. Develop and implement strategies to enhance client comfort and safety
  4. Collaborate with Dispatch to ensure accurate pick-up lists
  5. Process client data and maintain accurate records
  6. Perform other duties as assigned by management

Qualifications:

  • High school diploma or equivalent required
  • Previous front desk experience an asset
  • Bilingualism in English and French an asset
  • Knowledge of Anishnawbe culture and language an asset
  • Excellent communication and interpersonal skills


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