Dining Room Operations Manager

4 weeks ago


Belleville, Ontario, Canada Aspira Quinte Gardens Retirement Living Full time

Job Title: Dining Room Operations Manager

Job Summary:

We are seeking a highly skilled Dining Room Operations Manager to join our team at Aspira Quinte Gardens Retirement Living. The successful candidate will be responsible for overseeing the daily operations of our dining room, ensuring that our residents receive exceptional service and a high-quality dining experience.

Key Responsibilities:

  • Support and monitor the efficacy of all food and beverage activities within the residence to align with Aspira standards and expectations for hospitality-style dining services
  • Responsible for overseeing all aspects of management related to dining room servers, including recruitment, orientation, supervision, and performance evaluation, aimed at maintaining high productivity levels
  • Conduct training and education sessions on hospitality-style dining service to ensure that team members are proficient in providing excellent service to residents
  • Assist with meal service by performing server duties as needed
  • Report supply and procurement requirements to the General Manager
  • Manage staffing levels for dining room within the allocated budget

Requirements:

  • Graduated from high school and completed coursework in hospitality service management, guest relations, service excellence, or a related field
  • Brings two years of experience in fine dining, catering service, or hospitality within hotels and restaurants
  • Has a valid Safe Food Handling and Smart Serve certificate
  • Strong people skills that can guide, motivate, and supervise a diverse team while also being able to delegate tasks effectively
  • Patient, understanding, and able to connect with both residents and their families
  • Ability to think quickly, adapt to changing situations, and resolve issues efficiently
  • Effective organizational and time management skills to handle multiple tasks, manage budgets, and ensure the smooth operation of the department

What We Offer:

  • A competitive salary and vacation package
  • Health & Dental benefits program
  • RRSP with employer match
  • Share Ownership and Reward Program (SOAR)
  • Employee Share Purchase Plan with company match
  • Continuous learning and growth to develop the skillset needed to succeed and take on new challenges
  • A welcoming culture that values diversity and differing perspectives, experiences, and beliefs


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