Assistant Store Manager

1 month ago

Grande Prairie, Canada Michaels Full time
Job Title: Assistant Store Manager

Michaels is seeking a highly skilled and experienced Assistant Store Manager to join our team in Grande Prairie, AB.

Job Summary:

The Assistant Store Manager will play a key role in leading and managing the store team to achieve sales and profit goals while maintaining a high level of customer service. This position will be responsible for supervising and supporting Team Members in their implementation of inventory management processes, leading operational processes, and delivering a customer-centric shopping experience.

Key Responsibilities:
  • Assist the Store Manager in delivering sales and profit plans, as well as other key performance indicators (KPIs) in conjunction with our annual performance objectives.
  • Manage the store team to achieve their role KPIs and ensure adherence to Standard Operating Procedures (SOPs) and Company programs.
  • Hire, train, and evaluate Team Members to achieve results, identify talent, and develop Team Members and other Department Managers for advancement.
  • Coach Team Members and lead the performance management/disciplinary process of Team Members, as needed.
  • Workload planning, assist the Store Manager with planning, scheduling, and execution of store workload, supervising and directing Team Members, including scheduling their hours of work, vacation scheduling, and approving time off.
  • Lead and manage freight flow process to ensure truck standards are followed.
  • Lead and manage inventory management processes in store.
  • Oversee planogram (POG) execution.
  • Lead and manage merchandise operations to include omni-channel.
  • Lead and manage shrink and safety programs.
  • Oversee visual merchandising standards in store and execution of feature space and seasonal layouts.
  • Interact with others in an accepting and respectful manner, remain positive and respectful, even in difficult situations, promote commitment to the organization's vision and values, and project a positive image and serve as a role model for others.
  • Serve as Manager on Duty (MOD).
  • Other duties as assigned.
Preferred Type of Experience:
  • Retail management leadership experience.
Physical Requirements:
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • If you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
Work Environment:
  • Public retail store setting taking care of our customers; all public areas are climate-controlled; some stock rooms may not be climate-controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate, and be better together.

To review a comprehensive list of benefits, please visit MIKBenefits.com.

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