Service Associate

2 months ago

Toronto, Ontario, Canada Shangri-La Full time

Job Summary:

As a Service Associate at Shangri-La Toronto, you will be responsible for providing exceptional, personalized assistance to guests, maximizing the balance between Colleague, Guest and Owner satisfaction.

Key Responsibilities:

  • Deliver a 5-Star experience to guests through Shangri-La hospitality, showcasing a caring and personalized approach.
  • Maintain expertise on local venues, attractions, restaurants, tourism events, and local counterparts to provide guests with insider knowledge.
  • Interact with guests to provide information, assist with personal events, arrangements, bookings, tickets, and reservations, ensuring seamless guest experiences.
  • Meet service expectations proactively, promptly, graciously, and professionally, demonstrating genuine care and attention to detail.
  • Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, courtesy, and humility.
  • Night shifts may periodically be required, and flexibility in schedule and availability on weekdays, weekends, and/or holidays is necessary.

Requirements:

  • Minimum 2 years previous work experience in a similar capacity in an international world-class hotel.
  • Previous Shangri-La Hotels and Resorts experience is useful.
  • Eligibility to work in Canada is required.

What We Offer:

Shangri-La Toronto is committed to providing a work environment that is inclusive, respectful, and supportive. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.

  • Actuarial Associate

    1 month ago

    Old Toronto, Ontario, Canada EXL Service Full time

    About the RoleWe are seeking an experienced Actuarial Associate to join our team at EXL Service. As an Actuarial Associate, you will play a key role in helping our clients improve their business outcomes and unlock growth through data-driven insights and analytics.Key ResponsibilitiesDevelop and maintain actuarial models for life insurance productsConduct...

  • Actuarial Associate

    1 month ago

    Old Toronto, Ontario, Canada EXL Service Full time

    About the RoleWe are seeking an experienced Actuarial Associate to join our team at EXL Service. As an Actuarial Associate, you will play a key role in helping our clients improve their business outcomes and unlock growth through data-driven insights and analytics.Key ResponsibilitiesDevelop and maintain actuarial models for life insurance productsConduct...

  • Actuarial Associate

    1 month ago

    Old Toronto, Ontario, Canada EXL Service Full time

    About EXL ServiceEXL Service is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. With a team of over 40,000 professionals across six continents, we bring together deep domain expertise with robust data, powerful analytics, cloud, and AI to create agile, scalable solutions for the...

  • Actuarial Associate

    1 month ago

    Old Toronto, Ontario, Canada EXL Service Full time

    About EXL ServiceEXL Service is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. With a team of over 40,000 professionals across six continents, we bring together deep domain expertise with robust data, powerful analytics, cloud, and AI to create agile, scalable solutions for the...

  • Rating Associate

    3 weeks ago

    Old Toronto, Ontario, Canada Moody's Investors Service Full time

    Job Title: Rating AssociateWe are seeking a highly motivated and detail-oriented Rating Associate to join our team at Moody's Investors Service. As a Rating Associate, you will work closely with lead analysts to assign and monitor credit ratings, performing an evaluation of credit risk by integrating credit risk inputs prepared by internal and external...

  • Rating Associate

    3 weeks ago

    Old Toronto, Ontario, Canada Moody's Investors Service Full time

    Job Title: Rating AssociateWe are seeking a highly motivated and detail-oriented Rating Associate to join our team at Moody's Investors Service. As a Rating Associate, you will work closely with lead analysts to assign and monitor credit ratings, performing an evaluation of credit risk by integrating credit risk inputs prepared by internal and external...

  • Rating Associate

    2 weeks ago

    Old Toronto, Ontario, Canada Moody's Investors Service Full time

    Job Title: Rating AssociateMoody's Investors Service is seeking a highly motivated and detail-oriented Rating Associate to join our team. As a Rating Associate, you will work closely with lead analysts to assign and monitor credit ratings, performing an evaluation of credit risk by integrating credit risk inputs prepared by internal and external parties.Key...

  • Service Associate

    1 month ago

    Toronto, Ontario, Canada Shangri-La Full time

    Job Title: Service AssociateShangri-La TorontoWe are seeking a highly skilled and dedicated Service Associate to join our team at Shangri-La Toronto. As a Service Associate, you will be responsible for delivering exceptional guest experiences in the Restaurant and Lobby Lounge, ensuring that every interaction is memorable and exceeds our guests'...

  • Service Associate

    4 weeks ago

    Toronto, Ontario, Canada Shangri-La Full time

    Job Title: Service AssociateJoin the Shangri-La Toronto team as a Service Associate and be part of a dynamic and customer-focused environment. As a Service Associate, you will be responsible for providing exceptional service to guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide personalized assistance to guests, facilitating...

  • Service Associate

    4 weeks ago

    Toronto, Ontario, Canada Shangri-La Full time

    Job Title: Service AssociateJoin the Shangri-La Toronto team as a Service Associate and be part of a dynamic and customer-focused environment. As a Service Associate, you will be responsible for providing exceptional service to guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide personalized assistance to guests, facilitating...

  • Service Associate

    1 month ago

    Toronto, Ontario, Canada Shangri-La Full time

    Job Title: Service AssociateJoin the Shangri-La Toronto team as a Service Associate and make a positive impact on guest experiences in Banquets. As a true Service Associate, you will demonstrate creativity, personal commitment to service excellence, and an emotional sense of gracious hospitality.Key Responsibilities:Meet service expectations proactively,...

  • Service Associate

    1 month ago

    Toronto, Ontario, Canada Shangri-La Full time

    Job Title: Service AssociateJoin the Shangri-La Toronto team as a Service Associate and make a positive impact on guest experiences in Banquets. As a true Service Associate, you will demonstrate creativity, personal commitment to service excellence, and an emotional sense of gracious hospitality.Key Responsibilities:Meet service expectations proactively,...

  • Service Associate

    4 weeks ago

    Toronto, Ontario, Canada Shangri-La Hotel Full time

    Job Title: Service AssociateShangri-La TorontoWe are seeking a highly skilled and dedicated Service Associate to join our team at Shangri-La Toronto. As a Service Associate, you will be responsible for delivering exceptional service to our guests in the Restaurant and Lobby Lounge, ensuring a memorable and enjoyable experience.Key Responsibilities:Provide...

  • Service Associate

    4 weeks ago

    Toronto, Ontario, Canada Shangri-La Hotel Full time

    Job Title: Service AssociateShangri-La TorontoWe are seeking a highly skilled and dedicated Service Associate to join our team at Shangri-La Toronto. As a Service Associate, you will be responsible for delivering exceptional service to our guests in the Restaurant and Lobby Lounge, ensuring a memorable and enjoyable experience.Key Responsibilities:Provide...

  • Service Associate

    4 weeks ago

    Toronto, Ontario, Canada Shangri-La Hotel Full time

    Job Title: Service AssociateShangri-La TorontoWe are seeking a highly skilled and dedicated Service Associate to join our team at Shangri-La Toronto. As a Service Associate, you will be responsible for delivering exceptional service to our guests in the Restaurant and Lobby Lounge, ensuring a memorable and enjoyable experience.Key Responsibilities:Provide...

  • Service Associate

    1 month ago

    Toronto, Ontario, Canada Shangri-La Hotel Full time

    {"title": "Service Associate", "description": "Job SummaryAs a Service Associate at Shangri-La Toronto, you will be responsible for providing exceptional, personalized assistance to guests, maximizing the balance between Colleague, Guest and Owner satisfaction.Key ResponsibilitiesProvide a 5-Star experience to guests, through Shangri-La hospitality from...

  • Service Associate

    1 month ago

    Toronto, Ontario, Canada Shangri-La Hotel Full time

    {"title": "Service Associate", "description": "Job SummaryAs a Service Associate at Shangri-La Toronto, you will be responsible for providing exceptional, personalized assistance to guests, maximizing the balance between Colleague, Guest and Owner satisfaction.Key ResponsibilitiesProvide a 5-Star experience to guests, through Shangri-La hospitality from...

  • Service Associate

    4 weeks ago

    Toronto, Ontario, Canada Shangri-La Full time

    Job Title: Service AssociateJoin the Shangri-La Toronto team as a Service Associate and make a positive impact on guest experiences in the Restaurant and Lobby Lounge.Key Responsibilities:Provide exceptional service to guests, ensuring their needs are met and exceeded.Work collaboratively with the Food and Beverage team to maintain high standards of quality...

  • Service Associate

    4 weeks ago

    Toronto, Ontario, Canada Shangri-La Full time

    Job Title: Service AssociateJoin the Shangri-La Toronto team as a Service Associate and make a positive impact on guest experiences in the Restaurant and Lobby Lounge.Key Responsibilities:Provide exceptional service to guests, ensuring their needs are met and exceeded.Work collaboratively with the Food and Beverage team to maintain high standards of quality...

  • Service Associate

    4 weeks ago

    Toronto, Ontario, Canada Shangri-La Full time

    Job Title: Service AssociateJoin the Shangri-La Toronto team as a Service Associate and make a positive impact on guest experiences in the Restaurant and Lobby Lounge.Key Responsibilities:Provide exceptional service to guests, ensuring a memorable experience.Work collaboratively with the Food and Beverage team to deliver high-quality service.Maintain a clean...