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Assistant Store Manager
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St. John's, Newfoundland and Labrador, Canada Circle K Full timeJob Summary:We are seeking a highly motivated and organized Assistant Store Manager to join our team at Circle K. As an Assistant Store Manager, you will play a key role in overseeing store operations, assisting the Store Manager, and ensuring exceptional customer service.Key Responsibilities:Assist the Store Manager in overseeing store operations, including...
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Assistant Store Manager
1 month ago
St. John's, Newfoundland and Labrador, Canada Circle K Full timeJob Title: Assistant ManagerAbout the Role:We are seeking an experienced and motivated Assistant Manager to join our team at Circle K. As an Assistant Manager, you will play a key role in supporting the Store Manager in overseeing the day-to-day operations of the store.Key Responsibilities:Assist the Store Manager in overseeing store operations, including...
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Assistant Store Manager
1 month ago
St. John's, Newfoundland and Labrador, Canada Circle K Full timeJob Title: Assistant ManagerAbout the Role:We are seeking an experienced and motivated Assistant Manager to join our team at Circle K. As an Assistant Manager, you will play a key role in supporting the Store Manager in overseeing the day-to-day operations of the store.Key Responsibilities:Assist the Store Manager in overseeing store operations, including...
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Assistant Store Manager
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St. John's, Newfoundland and Labrador, Canada Circle K Full timeAssistant Manager Job DescriptionAt Circle K, we're looking for a skilled and motivated Assistant Manager to join our team. As an Assistant Manager, you'll play a key role in overseeing store operations, assisting the Store Manager, and ensuring exceptional customer service.Key Responsibilities:Assist the Store Manager in overseeing store operations,...
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Assistant Store Manager
4 weeks ago
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Assistant Store Manager
4 weeks ago
St. John's, Newfoundland and Labrador, Canada Circle K Full timeAssistant Manager Job DescriptionAs an Assistant Manager at Circle K, you will play a key role in overseeing store operations and ensuring exceptional customer service. Your responsibilities will include assisting the Store Manager with daily tasks, supervising staff, and maintaining high standards of quality and safety.Key Responsibilities:Assist the Store...
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Assistant Store Manager
4 weeks ago
St. John's, Newfoundland and Labrador, Canada Circle K Full timeAssistant Manager Job DescriptionAs an Assistant Manager at Circle K, you will play a key role in overseeing store operations and ensuring exceptional customer service. Your responsibilities will include assisting the Store Manager with daily tasks, supervising staff, and maintaining high standards of quality and safety.Key Responsibilities:Assist the Store...
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Assistant Store Manager
4 weeks ago
St. John's, Newfoundland and Labrador, Canada Circle K Full timeAbout the Role:We are seeking an experienced and motivated Assistant Manager to join our team at Circle K. As an Assistant Manager, you will play a key role in overseeing the store operations, assisting the Store Manager, and ensuring the delivery of exceptional customer service.Key Responsibilities:Assist the Store Manager in overseeing store operations,...
Assistant Store Manager
2 months ago
Cannabis NB is seeking a highly skilled and experienced Team Lead to join our retail team. As a key member of our leadership team, you will play a critical role in supporting the mission, vision, and values of our organization.
Key ResponsibilitiesOperational Excellence- Monitor labor costs, dashboards, and key performance indicators (KPIs) to ensure optimal store performance.
- Ensure adherence to loss prevention policies to support achieving store shrink goals.
- Lead, focus, and support Customer Experience Representatives (CERs) in the execution of store processes to optimize operations:
- Planograms/Merchandising
- Stock rotation (First-In-First-Out)
- Perform functions related to inventory control.
- Carry out defective product and recall processes.
- Execute product replenishment.
- Report, document, investigate, and address near misses, customer injuries, or workplace accidents in a timely manner.
- Ensure the team executes on operational processes.
- Manage and approve time/attendance in time-keeping software.
- Provide attendance support.
- Ensure monthly inspections are completed.
- Advocate safety practices using safety leadership best practices.
- Immediately report and address any lapses in compliance with corporate policies, provincial or federal laws.
- Engage with the team to ensure a clear understanding of the team's mission, vision, and goals.
- Foster a Quality, Safety, and Curated Service culture.
- Stay abreast of industry trends and important pending legislation impacting business.
- Ensure in-store social responsibility processes and practices are adhered to, and evaluated to ensure effectiveness.
- Represent the company in a professional and positive manner.
- Build meaningful relationships with teams and inspire others.
- Represent the organization within the community as a strong pillar.
- Lead, coach, and support retail team members in the execution of customer engagement processes to optimize the customer experience:
- Maintain a neat, clean, and organized store.
- Ensure team members are providing world-class customer service.
- Utilize aroma pods to achieve and exceed customer expectations.
- Coach Customer Experience Representatives on GUIDE service.
- Manage the flow of customer traffic.
- Execute sales and returns based on operational policies while ensuring customer satisfaction.
- In alignment with brand standards, ensure customer satisfaction is a top priority.
- Ensure consistent execution of brand standards.
- Model team member language based on appropriate industry standards.
- Align customer experience with our safety and education mandate.
- Ensure alignment of digital signage with operational standards.
Working in partnership with the Retail Store Manager, the Team Lead's responsibilities include:
- Foster team engagement by ensuring:
- All team members clearly understand their responsibilities.
- All team members have everything they need to complete the tasks they are responsible for.
- Team members are positioned to make the best use of their strengths.
- Good work and success are recognized and highlighted.
- Team members know that their management team cares about them and their successes.
- There are ways provided for team members to expand their skills, knowledge, and strengths.
- Team members are provided opportunities to share their opinions and ideas.
- The organization's mission and purpose are clear to everyone.
- Team members know when they have done good work.
- Team members are encouraged to build relationships on the team.
- Team members are provided regular feedback.
- Team members are receiving the development that they need and want.
- PASE setters for each shift.
- Ensure monthly feedback meetings with team members in advance of probationary period completion.
- Report, document, investigate, and address behavioral issues in a timely manner (Non-Immediate Incident Severity Evaluation).
- Deliver terminations.
- Conduct performance reviews and manage professional development of team.
- Tutor/Guide team members in mindfulness.
- Develop and maintain a diverse, high-performing retail team through consistent selection, development, and motivation.
- Take accountability of personal growth; actively participate in training, take on new challenges/projects to better support company growth.
- Collaborate with internal peers, stakeholders, and experts to problem-solve.
