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Retail Store Manager

1 month ago


Collingwood, Ontario, Canada JAY'S MART Full time
Job Title: Retail Store Supervisor

Jay's Mart is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring a positive customer experience, and driving sales growth.

Key Responsibilities:
  • Leadership: Supervise and coordinate the activities of sales workers, providing guidance and support to ensure excellent customer service and sales performance.
  • Merchandise Management: Order and manage inventory, authorize returns, and maintain a well-organized store environment.
  • Performance Management: Conduct regular performance reviews, provide feedback, and coach employees to achieve sales targets and improve customer satisfaction.
  • Customer Service: Resolve customer complaints, respond to customer requests, and ensure a positive shopping experience.
  • Store Operations: Establish work schedules, manage cash, and maintain a clean and safe store environment.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a retail environment.
  • Language: English.
  • Work Schedule: 30 hours per week.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.