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Client Care Coordinator
2 months ago
Job Summary:
WSAudiology is seeking a highly skilled and experienced Client Care Coordinator to join our team. As a Client Care Coordinator, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.
Key Responsibilities:
- Act as the primary point of contact for clients, providing information and assistance as needed.
- Manage client schedules and appointments, ensuring seamless communication and coordination.
- Process payments and maintain accurate records, ensuring compliance with company policies and procedures.
- Educate clients on our services and products, providing personalized recommendations and solutions.
- Participate in marketing initiatives and events, promoting WSAudiology's brand and services.
- Assist clinical team members with administrative tasks and equipment maintenance.
Requirements:
- 3+ years of experience in a customer-facing or administrative role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and staff.
- Proficiency in scheduling software and Microsoft Office.
- A valid driver's license and access to a vehicle, with a willingness to travel for work-related events and marketing engagements.
What We Offer:
- A competitive hourly rate, with opportunities for quarterly bonuses.
- Employer-paid benefits, including a comprehensive health and wellness program.
- A robust education assistance program and ongoing mentorship opportunities.
- A dynamic and inclusive work environment, with a shared passion for delivering exceptional patient care.
WSAudiology is committed to fair and accessible employment practices, and we welcome applications from candidates with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.
