Retail Store Team Lead

1 week ago


Calgary, Alberta, Canada Bow Food Convenience Store Full time
Job Title: Retail Store Team Lead

At Bow Food Convenience Store, we are seeking a Retail Store Team Lead to join our team. The successful candidate will oversee the daily operations of our retail store, ensuring a high level of customer satisfaction and sales performance.

Key Responsibilities:
  • Supervise Staff: Lead a team of retail staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Authorize Payments: Verify and authorize payments by cheque, ensuring accuracy and security.
  • Order Merchandise: Coordinate with suppliers to order merchandise, ensuring timely delivery and quality of products.
  • Authorize Returns: Review and authorize returns of merchandise, ensuring fair treatment of customers.
  • Sell Merchandise: Engage with customers to sell merchandise, promoting products and services.
  • Prepare Reports: Compile and submit reports on sales volumes, merchandising, and personnel matters, providing insights for business growth.
  • Resolve Issues: Address customer complaints, supply shortages, and other issues, ensuring prompt resolution and customer satisfaction.
  • Maintain Inventory: Organize and maintain inventory, ensuring accurate stock levels and efficient restocking.

Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years.
  • Personal Suitability: Accurate, client focus, flexibility, organized, team player, dependability, and ability to multitask.

Working Conditions:
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.


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