Retail Store Team Lead
1 week ago
At Bow Food Convenience Store, we are seeking a Retail Store Team Lead to join our team. The successful candidate will oversee the daily operations of our retail store, ensuring a high level of customer satisfaction and sales performance.
Key Responsibilities:
- Supervise Staff: Lead a team of retail staff, providing guidance and support to ensure excellent customer service and sales performance.
- Authorize Payments: Verify and authorize payments by cheque, ensuring accuracy and security.
- Order Merchandise: Coordinate with suppliers to order merchandise, ensuring timely delivery and quality of products.
- Authorize Returns: Review and authorize returns of merchandise, ensuring fair treatment of customers.
- Sell Merchandise: Engage with customers to sell merchandise, promoting products and services.
- Prepare Reports: Compile and submit reports on sales volumes, merchandising, and personnel matters, providing insights for business growth.
- Resolve Issues: Address customer complaints, supply shortages, and other issues, ensuring prompt resolution and customer satisfaction.
- Maintain Inventory: Organize and maintain inventory, ensuring accurate stock levels and efficient restocking.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years.
- Personal Suitability: Accurate, client focus, flexibility, organized, team player, dependability, and ability to multitask.
Working Conditions:
- Work Term: Permanent.
- Work Language: English.
- Hours: 30 to 40 hours per week.
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