Senior Cabin Crew Operations Manager

2 days ago


Dorval, Quebec, Canada Air Transat Full time
Job Title: Senior Cabin Crew Operations Manager

We are seeking a highly experienced and motivated individual to fill the role of Senior Cabin Crew Operations Manager at Air Transat. This is an exciting opportunity for a professional who is passionate about providing exceptional customer service and ensuring the highest level of safety in the skies.

About Us:

Air Transat is a leading Canadian airline that offers non-stop flights to over 60 destinations around the world. We pride ourselves on our commitment to providing a safe, reliable, and enjoyable travel experience for our passengers.

Key Responsibilities:
  • Supervise and manage a team of flight attendants to ensure they are equipped with the necessary skills and knowledge to provide exceptional customer service and maintain high levels of safety;
  • Develop and implement training programs to enhance the skills and knowledge of flight attendants;
  • Conduct regular audits and inspections to ensure compliance with regulatory requirements and company standards;
  • Investigate incidents and accidents to identify root causes and implement corrective actions;
  • Collaborate with other departments to develop and implement policies and procedures that support the delivery of exceptional customer service and safe operations;
  • Represent Air Transat at industry events and conferences to promote our brand and build relationships with key stakeholders.
Requirements:
  • Bachelor's degree in a related field (e.g. aviation, business, hospitality);
  • Minimum 5 years of experience in a leadership role in the airline industry;
  • Excellent communication and interpersonal skills;
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks;
  • Strong analytical and problem-solving skills;
  • Proficiency in Microsoft Office applications (e.g. Word, Excel, PowerPoint).
    $73,500 - $97,000 per year; salary may vary based on qualifications and experience.
    Relocation assistance available for candidates moving from outside of Montreal.
    Full-time position, 35 hours/week.


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