Senior Cabin Crew Operations Manager
2 days ago
We are seeking a highly experienced and motivated individual to fill the role of Senior Cabin Crew Operations Manager at Air Transat. This is an exciting opportunity for a professional who is passionate about providing exceptional customer service and ensuring the highest level of safety in the skies.
About Us:Air Transat is a leading Canadian airline that offers non-stop flights to over 60 destinations around the world. We pride ourselves on our commitment to providing a safe, reliable, and enjoyable travel experience for our passengers.
Key Responsibilities:- Supervise and manage a team of flight attendants to ensure they are equipped with the necessary skills and knowledge to provide exceptional customer service and maintain high levels of safety;
- Develop and implement training programs to enhance the skills and knowledge of flight attendants;
- Conduct regular audits and inspections to ensure compliance with regulatory requirements and company standards;
- Investigate incidents and accidents to identify root causes and implement corrective actions;
- Collaborate with other departments to develop and implement policies and procedures that support the delivery of exceptional customer service and safe operations;
- Represent Air Transat at industry events and conferences to promote our brand and build relationships with key stakeholders.
- Bachelor's degree in a related field (e.g. aviation, business, hospitality);
- Minimum 5 years of experience in a leadership role in the airline industry;
- Excellent communication and interpersonal skills;
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks;
- Strong analytical and problem-solving skills;
- Proficiency in Microsoft Office applications (e.g. Word, Excel, PowerPoint).
$73,500 - $97,000 per year; salary may vary based on qualifications and experience.
Relocation assistance available for candidates moving from outside of Montreal.
Full-time position, 35 hours/week.
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