Retail Store Team Lead

3 weeks ago


Waterloo, Ontario, Canada Future Tech Full time

Job Title: Retail Store Team Lead

About the Role:

As a Retail Store Team Lead, you will be responsible for overseeing the daily operations of our Future Tech retail store. This includes supervising staff, assigning sales workers to duties, and ensuring that all store tasks are completed in a timely and efficient manner.

Key Responsibilities:

  • Supervise and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Assign sales workers to duties and ensure that the store is adequately staffed at all times.
  • Hire and train new staff members to ensure that they have the necessary skills and knowledge to perform their duties.
  • Authorize payments by cheque and ensure that all financial transactions are accurate and up-to-date.
  • Order merchandise and ensure that the store is stocked with the necessary products to meet customer demand.
  • Authorize the return of merchandise and ensure that all returns are processed in a timely and efficient manner.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform management decisions.
  • Resolve customer complaints and resolve any issues that may arise.
  • Organize and maintain inventory levels to ensure that the store is stocked with the necessary products to meet customer demand.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.

Work Environment:

The ideal candidate will have 1 to 2 years of experience in a retail environment and a secondary (high) school graduation certificate. They will be able to work effectively in a team environment and have excellent communication and problem-solving skills.



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