Retail Store Team Lead

2 weeks ago


Waterloo, Ontario, Canada Cellicon Full time

Cellicon is seeking a dedicated and results-driven Retail Store Team Lead to oversee the daily operations of our retail store.

Job Description

The ideal candidate will have 1-2 years of retail experience and a secondary school diploma. As a Retail Store Team Lead, you will be responsible for supervising staff, assigning sales workers to duties, hiring and training new employees, and authorizing payments and merchandise returns.

Responsibilities
  • Supervise and motivate a team of 3-4 staff members to achieve sales targets and provide excellent customer service
  • Assign tasks and duties to sales workers to ensure efficient store operations
  • Hire, train, and develop new employees to meet business needs
  • Authorize payments by cheque and manage cash handling procedures
  • Order merchandise and manage inventory levels to meet customer demand
  • Resolve customer complaints and issues in a professional manner
Requirements
  • Secondary school diploma or equivalent required
  • 1-2 years of retail experience with supervisory responsibilities
  • Excellent communication and leadership skills
  • Able to work independently and as part of a team
What We Offer
  • Competitive salary: $55,000 - $65,000 per year
  • Benefits package including health, dental, and vision insurance
  • Opportunities for career advancement and professional development


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