Operational Excellence Manager

2 months ago

Toronto, Ontario, Canada Intact Financial Corporation Full time

At Intact Financial Corporation, we're looking for a talented Manager, operational excellence and projects, to join our process improvement team. As a key member of our team, you'll be responsible for supporting and developing our team of operational excellence and project management specialists. You'll also manage a portfolio of high-visibility projects that have a significant impact on our strategic objectives.

About the Role

We're seeking a seasoned professional with a strong background in operational excellence and project management. You'll work closely with our Director, business intelligence and operational excellence, to implement various initiatives and improve processes in direct distribution. You'll also support our team of operational excellence and process improvement specialists in their work on national projects to help our partners achieve our objectives and deliver successful projects.

Key Responsibilities

  • Manage a portfolio of business projects related to our strategic objectives.
  • Participate in key projects with our team of experts.
  • Promote and apply best practices in project management, change management, and operational efficiency.
  • Inspire and effectively manage a team of professionals.
  • Help build team skills.
  • Drive team excellence to achieve a sustained level of commitment.
  • Collaborate with management teams and business partners.

Requirements

  • Bachelor's degree in a relevant field or an equivalent combination of education and experience.
  • Seven years of experience in managing operational excellence projects.
  • Five years of experience in managing and coaching professionals.
  • Knowledge of process improvement analytical methodology (e.g., Lean Six Sigma).
  • Knowledge of and proficiency in project management methodologies, tools, and best practices.
  • PMP certification, an asset.
  • Experience in setting up and managing a project office, an asset.
  • Ability to adapt to a changing environment.
  • Leadership abilities.
  • Excellent collaboration skills.
  • Ability to learn quickly and think strategically to challenge the status quo.
  • Excellent communication and presentation skills.
  • Strong interest in operational efficiency and project management.
  • A desire to tackle challenges head-on.
  • Critical thinking skills and ability to draw conclusions and apply them effectively.
  • Ability to turn vision into action.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

What We Offer

As a member of our team, you'll be empowered to be and do your best every day. Here's what you can expect:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We Are an Equal Opportunity Employer

At Intact Financial Corporation, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

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