Bakery Department Supervisor
4 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Bakery Department Manager to join our team at Fortinos. As a key member of our store operations, you will be responsible for the effective management of the Bakery Department, ensuring exceptional customer service, and contributing to the overall success of our store.
Key Responsibilities:
- Manage the daily operations of the Bakery Department, including ordering, production, and merchandising of bakery products.
- Lead a team of bakery staff, providing guidance, coaching, and development opportunities to ensure excellent customer service and high-quality products.
- Develop and implement effective production schedules, inventory management, and pricing strategies to maximize sales and profits.
- Ensure the maintenance of equipment, safety, and sanitation standards in the production and back room areas.
- Respond to customer inquiries, requests, and complaints in a courteous and professional manner.
Requirements:
- Minimum 5 years' experience as a qualified baker/decorator, preferably in a retail environment.
- Previous managerial experience and knowledge of production schedules is an asset.
- Excellent customer service, communication, and interpersonal skills.
- Ability to work under pressure in a fast-paced environment and adapt to changing situations.
- Flexibility to work a variety of hours, including days, evenings, nights, and weekends.
About Us:
At Fortinos, we value our core principles of super fresh foods, well-trained staff, store cleanliness, and exceptional customer service. If you share our passion for delivering an outstanding customer experience and are committed to excellence, we encourage you to apply for this exciting opportunity.
We are an equal opportunities employer and welcome applications from diverse candidates. If you require accommodation during the application or interview process, please let us know.
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