Associate Solution Deployment Manager
3 weeks ago
An Associate Solution Deployment Manager plays a key role in ensuring the successful onboarding of SMB customers to the Docebo platform. This position sits on the Professional Services team and is responsible for managing the Onboarding Phase or other Service Engagement types for multiple SMB customers.
Key Responsibilities- Manage customers from different countries, handling multiple projects concurrently.
- Work with customers to identify and document Success Criteria that will be tracked over the duration of the Service.
- Develop and manage overall implementation schedules to meet client objectives.
- Document and share Service Engagement project activities to ensure alignment and continuity across the Customer Success departments.
- Facilitate the development of functional/technical specifications to meet client requirements.
- Prevent, identify, quantify, and communicate risks internally and externally.
- Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets.
- A strong desire to become a Docebo product expert.
- Experience in an IT service implementation and delivery or IT Project Manager role.
- Working knowledge of project management principles.
- Great understanding of consulting processes and the software implementation lifecycle.
- Solid knowledge in the areas of application programming and system design.
- A natural inclination to resolve customer problems and help them be highly successful.
- Minimum of 2 years of experience as a Implementation Specialist, Project Management, Technical Consulting, etc.
- Experience in E-Learning / Learning Management industry is preferred.
- BA/BS or equivalent experience.
Docebo is a global company with offices in North America, EMEA, APAC, and more. Our people believe in six core values: Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market.
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Associate Solution Deployment Manager
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Toronto, Ontario, Canada Docebo Full timeAbout This Opportunity:We are seeking an Associate Solution Deployment Manager to join our Professional Services team. As a key member of our team, you will be responsible for managing the onboarding process for our SMB customers, ensuring a seamless and successful experience.Key Responsibilities:Manage multiple projects concurrently, working with customers...
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Associate Solution Deployment Manager
1 month ago
Toronto, Ontario, Canada Docebo Full timeAbout This Opportunity:We are seeking an Associate Solution Deployment Manager to join our Professional Services team. As a key member of our team, you will be responsible for managing the onboarding process for our SMB customers, ensuring a seamless and successful experience.Key Responsibilities:Manage multiple projects concurrently, working with customers...
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Associate Solution Deployment Manager
1 month ago
Toronto, Ontario, Canada Docebo Full timeAbout This Opportunity:We are seeking an Associate Solution Deployment Manager to join our Professional Services team. As a key member of our team, you will be responsible for managing the onboarding process for our SMB customers, ensuring a seamless and successful experience.Key Responsibilities:Manage multiple projects concurrently, working with customers...
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Associate Solution Deployment Manager
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Toronto, Ontario, Canada Docebo Full timeAbout This Opportunity:We are seeking an Associate Solution Deployment Manager to join our Professional Services team. As a key member of our team, you will be responsible for managing the onboarding process for our SMB customers, ensuring a seamless and successful experience on our platform.Key Responsibilities:Manage multiple projects concurrently, working...
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Associate Solution Deployment Manager
4 weeks ago
Toronto, Ontario, Canada Docebo Full timeAbout This Opportunity:We are seeking an Associate Solution Deployment Manager to join our Professional Services team. As a key member of our team, you will be responsible for managing the onboarding process for our SMB customers, ensuring a seamless and successful experience.Key Responsibilities:Manage multiple projects concurrently, working with customers...
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Associate Solution Deployment Manager
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Associate Solution Deployment Manager
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