Retail Store Operations Manager

6 days ago


Kelowna, British Columbia, Canada Box And Lid Inc. Full time

We are seeking an experienced Retail Store Operations Manager to join our team at Box And Lid Inc.

The estimated salary for this role is $60,000 - $80,000 per year, based on national averages and industry standards.

This role involves overseeing the day-to-day operations of a retail store, including sales, inventory management, employee supervision, and customer service. The ideal candidate will have a strong background in retail management, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Manage and coordinate activities of sales staff, ensuring excellent customer service and maximizing sales revenue
  • Develop and implement effective strategies for inventory management, including ordering merchandise and maintaining stock levels
  • Recruit, train, and supervise employees, providing coaching and feedback to ensure high performance
  • Analyze sales data and prepare reports on sales volumes, merchandising, and personnel matters
  • Resolve issues promptly and efficiently, addressing customer complaints and supply shortages
  • Maintain accurate records and ensure compliance with company policies and procedures

Requirements:

  • 1-2 years of experience in retail management, preferably in a supervisory or leadership role
  • Degree in Business Administration, Marketing, or related field (not specified as a requirement)
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work independently and as part of a team

Benefits:

  • Ongoing training and development opportunities
  • Competitive salary and bonus structure
  • Opportunities for career advancement

About Us:

Box And Lid Inc. is a dynamic and growing retail company committed to delivering exceptional customer experiences and driving business success. We offer a collaborative and supportive work environment, where employees can grow and develop their careers.



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