Fitness Success Manager

1 month ago


Langley, Canada Gold's Gym - British Columbia Full time
About Gold's Gym British Columbia

Gold's Gym British Columbia is a leading fitness center dedicated to helping individuals achieve their fitness goals. We are committed to providing a positive and supportive environment for our members and staff.

Job Title: Fitness Success Manager

We are seeking a highly motivated and experienced Fitness Success Manager to join our team. As a key member of our team, you will be responsible for driving sales and revenue growth, while providing exceptional customer service and support to our members.

Key Responsibilities:
  • Support the Fitness Manager in achieving sales and revenue targets, while maintaining a high level of customer satisfaction.
  • Meet or exceed personal training goals, while assisting the Fitness Manager in achieving overall club targets.
  • Develop and implement effective sales and marketing strategies to drive revenue growth.
  • Assist the Fitness Manager in managing the team, including coaching and developing staff members.
  • Conduct regular training sessions to upskill and develop team members.
  • Create personalized fitness programs for members, including one-on-one training and small group classes.
  • Assist the Marketing Team in creating educational content for social media, including videos, reels, and posts.
  • Provide exceptional customer service and support to members, including equipment training and exercise demonstrations.
  • Perform administrative tasks as directed by the Fitness Manager.
  • Maintain knowledge of club services, programs, and products, and participate in ongoing training and development.
Qualifications:
  • 3-5 years of experience in personal training sales in a high-paced fitness club environment.
  • Proven track record of high fitness sales volume.
  • Availability to work one weekend day.
  • Excellent communication and interpersonal skills.
  • Fluency in English.
  • Intermediate knowledge of Microsoft 365.
  • Ability to navigate software systems.
  • Proof of personal training certification (ACE, NASM, ACSM, NSCA, etc.) or BCAK registered Kinesiologist and currently registered with a recognized organization (BCPRA, BCAK, CSEP or CFES).
  • Current Emergency First Aid and CPR Level A Certificate.
  • Minimum of $2,000,000 in liability insurance.
  • Passionate about fitness and helping others achieve their fitness goals.
  • Strong leadership skills, with ability to motivate and influence people.
  • Self-starter.
  • Committed to delivering exceptional customer service and promoting client loyalty.
What We Offer:
  • Positive, rewarding, and collaborative team environment.
  • Competitive compensation.
  • Complimentary club membership.
  • Discount on Gold's Gym products and services.


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