Fitness Success Manager
1 month ago
Gold's Gym British Columbia is a leading fitness center dedicated to helping individuals achieve their fitness goals. We are committed to providing a positive and supportive environment for our members and staff.
Job Title: Fitness Success ManagerWe are seeking a highly motivated and experienced Fitness Success Manager to join our team. As a key member of our team, you will be responsible for driving sales and revenue growth, while providing exceptional customer service and support to our members.
Key Responsibilities:- Support the Fitness Manager in achieving sales and revenue targets, while maintaining a high level of customer satisfaction.
- Meet or exceed personal training goals, while assisting the Fitness Manager in achieving overall club targets.
- Develop and implement effective sales and marketing strategies to drive revenue growth.
- Assist the Fitness Manager in managing the team, including coaching and developing staff members.
- Conduct regular training sessions to upskill and develop team members.
- Create personalized fitness programs for members, including one-on-one training and small group classes.
- Assist the Marketing Team in creating educational content for social media, including videos, reels, and posts.
- Provide exceptional customer service and support to members, including equipment training and exercise demonstrations.
- Perform administrative tasks as directed by the Fitness Manager.
- Maintain knowledge of club services, programs, and products, and participate in ongoing training and development.
- 3-5 years of experience in personal training sales in a high-paced fitness club environment.
- Proven track record of high fitness sales volume.
- Availability to work one weekend day.
- Excellent communication and interpersonal skills.
- Fluency in English.
- Intermediate knowledge of Microsoft 365.
- Ability to navigate software systems.
- Proof of personal training certification (ACE, NASM, ACSM, NSCA, etc.) or BCAK registered Kinesiologist and currently registered with a recognized organization (BCPRA, BCAK, CSEP or CFES).
- Current Emergency First Aid and CPR Level A Certificate.
- Minimum of $2,000,000 in liability insurance.
- Passionate about fitness and helping others achieve their fitness goals.
- Strong leadership skills, with ability to motivate and influence people.
- Self-starter.
- Committed to delivering exceptional customer service and promoting client loyalty.
- Positive, rewarding, and collaborative team environment.
- Competitive compensation.
- Complimentary club membership.
- Discount on Gold's Gym products and services.
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