Senior IAM Director of Identity Governance

2 weeks ago

Toronto, Ontario, Canada Demand For HR Full time

About the Role:

The Senior Manager, IAM will lead our Customer's Identity and Access Management (IAM) team in implementing Identity Governance and Administration (IGA), Customer Identity and Access Management (CIAM), and Privileged Access Management (PAM) solutions. This role requires a technical leader with extensive experience in IAM technology, process, and capability implementation.

Key Responsibilities:

  • Lead a team of IAM senior engineers and technical support specialists to implement IGA, CIAM, and PAM solutions.
  • Define IGA, CIAM, and PAM solution architectures and designs, ensuring they meet business strategy requirements and target state architecture.
  • Propose and evaluate solution alternatives, recommending those that best meet business strategy requirements and current state environment constraints.
  • Deliver architectures and designs in agile and iterative waterfall project delivery methodologies, proposing improvements to advance solution viability.
  • Support the development of comprehensive IAM strategy roadmaps, providing feedback to ensure project investments align with target state architecture.
  • Author patterns to drive reuse of IAM solutions across the organization.
  • Drive the technical evaluation of third-party technologies and products.
  • Be an authoritative partner with deep experience in IGA, CIAM, and PAM solution architecture and design standard processes.
  • Liaise with cloud, integration, data, application, infrastructure architecture, and development/engineering teams to ensure solution architecture views are defined and elaborated.
  • Ensure IAM solutions meet security and business objectives and outcomes by establishing metrics for improvement.

Requirements:

  • Bachelor's degree in computer science or computer engineering, or equivalent experience.
  • Minimum 5 years leadership experience leading and coaching technical teams to their highest potential.
  • Minimum 8 years' experience in implementing IAM technologies, processes, and capabilities.
  • 3-5 years of hands-on experience in implementation and support of IAM tools, including OKTA Customer Identity Cloud, Sailpoint IdentityNOW, BeyondTrust, and CyberArk.
  • Experience in integrating CIAM, IGA, and PAM tools is required.
  • Deep understanding of CIAM technologies, controls, and standard methodologies.
  • Extensive knowledge of IAM capabilities, including authentication, authorization, attribute(policy/role-based access control management, access certifications, PAM secrets management, and more.
  • Working knowledge of fraud detection, identity proofing, and identity verification technologies.
  • Working knowledge of CIAM, IGA, PAM principles in cloud-first environments.
  • Working knowledge of cloud providers, including Amazon Web Services (AWS), Microsoft Azure/Entra, and Google Cloud Platform (GCP).
  • Strong verbal and written communication, interpersonal, and collaborative skills.
  • Extensive experience in applying IT risk management practices to assess, measure, and reduce risk related to the IAM domain.
  • Ability to influence technology teams to deliver streamlined customer identity experiences.
  • Proven experience in writing user documentation.

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