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Sales Associate, Holiday Seasonal, Williams-Sonoma

2 months ago


Vancouver, British Columbia, Canada Pottery Barn Full time
About the Role

We're seeking a highly motivated Sales Associate to join our team during the holiday season. As a Sales Associate, you will provide exceptional customer service, utilize effective selling techniques, and maintain a thorough knowledge of our products.

Key Responsibilities
  • Provide sincere, friendly, and energetic customer service, exemplifying World-Class service standards
  • Achieve established sales and contest goals, maintaining knowledge of current sales and promotions
  • Assist customers with special services, including gift wrap, gift registry, locating merchandise, and more
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Demonstrate comprehensive product knowledge, including features and benefits
  • Efficiently and accurately perform register transactions, sales, returns, and exchanges
  • Assist in implementing and maintaining visual merchandise presentation, signage, and lighting
  • Uphold store maintenance and cleanliness standards, straightening, cleaning, and helping maintain the stockroom as needed
  • Process, ticket, and restock merchandise as needed
  • Perform other duties as assigned by management
Why You'll Love Working at Williams-Sonoma

We're a successful, fast-growing company with an entrepreneurial vibe, a technologically and data-driven business, and a passion for delivering exceptional customer experiences. Our team members enjoy competitive salaries, comprehensive health benefits, and opportunities for growth and development.

Requirements
  • High school diploma or equivalent preferred
  • 1-2 years of customer service experience and retail sales experience (specialty retail preferred, but not required)
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods, operate the POS system, and lift and mobilize medium to large items (up to 75 pounds) while utilizing appropriate equipment and safety techniques
  • Full-time associates are expected to have open availability to meet the needs of the business
  • Part-time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week
Benefits

This role offers a competitive compensation package, including pay and benefits. Pay is based on several factors, including education, work experience, certifications, and geographic location. The anticipated pay range for this role will be $18.80 per hour.

Depending on your position and location, you may be eligible for a generous discount on all Williams-Sonoma, Inc. brands, a wellness program that supports your physical, financial, and emotional health, and more.