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Restaurant Operations Manager

1 month ago

Duncan, Canada Triple O's Full time

At Triple O’s, we’re passionate about delivering a unique dining experience that’s unlike anywhere else. As a key member of our team, you’ll play a vital role in ensuring our guests receive exceptional service and a memorable experience.

Key Responsibilities:

  • Supervise daily restaurant operations, working closely with the management team to maintain high standards of service, cleanliness, and food safety.
  • Develop and implement effective training programs to enhance team member skills and knowledge.
  • Foster a positive and inclusive work environment, promoting open communication and teamwork.
  • Manage guest relations, resolving any issues or concerns in a professional and courteous manner.
  • Assist with administrative tasks, including opening and closing procedures, inventory management, and staff scheduling.

Requirements:

To succeed in this role, you’ll need:

  • Previous supervisory or team leading experience in a fast-paced food service environment.
  • A passion for delivering exceptional customer service and a commitment to quality.
  • Strong communication and interpersonal skills, with the ability to motivate and develop a high-performing team.
  • A thorough understanding of restaurant operational controls, financial statements, and relevant health and safety regulations.
  • Experience with training and developing a team, with a focus on continuous learning and improvement.

About Triple O’s:

We’re a dynamic and welcoming brand that’s proud to be a part of British Columbia’s iconic food scene. Our commitment to quality, service, and community sets us apart, and we’re looking for like-minded individuals to join our team.