Evaluating Customer Experiences

3 weeks ago


Cornwall, Canada C3 Client Satisfaction Full time

We are seeking an experienced mystery shopper to join our team at C3 Client Satisfaction. In this role, you will be responsible for evaluating customer service and store environments at various locations.

About the Role

The ideal candidate will have excellent observational skills and the ability to produce accurate reports. You should be comfortable working in a fast-paced environment and have a strong attention to detail.

Responsibilities
  • Evaluate customer service levels at retail locations
  • Assess store environments and identify areas for improvement
  • Produce detailed reports of your findings
Requirements

To be successful in this role, you will need:

  • A secondary (high) school graduation certificate
  • 1-6 months of experience in a related field
  • Excellent observational skills and attention to detail
  • Ability to work independently and as part of a team
What We Offer

As a mystery shopper with C3 Client Satisfaction, you can expect:

  • A competitive salary of $45,000 - $60,000 per year, depending on experience
  • The opportunity to work in a variety of retail locations
  • A chance to make a positive impact on customer experiences

Please note that this is a part-time position, requiring approximately 20 hours of work per week. You must have reliable transportation and be available to work flexible hours, including evenings and weekends.



  • Cornwall, Canada TD Bank Full time

    **Work Location**: Cornwall, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **This role is required to understand customer...


  • Cornwall, Canada TD Bank Full time

    **Work Location**: Cornwall, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...


  • Cornwall, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals is seeking a dedicated Customer Service Representative to join our team in Cornwall. In this role, you will be responsible for providing top-notch service to our customers, addressing their inquiries, and resolving any issues that may arise.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide information about...


  • Cornwall, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Cornwall, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...


  • Cornwall, Canada TD Bank Full time

    **Work Location**: Cornwall, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.00 - $25.98 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...


  • Cornwall, Canada Walmart Canada Full time

    **Position Summary... **:To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **What you'll do...**: Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on...


  • Cornwall, Canada Scotiabank Full time

    Requisition ID: 206227 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...


  • Cornwall, Canada TD Bank Full time

    **Customer Experience Associate (Cornwall Branch)**: - 414734BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1 Ninth Street East **Employment Type** - Regular **City** - Cornwall **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...


  • Cornwall, Canada Michaels of Canada, ULC. Full time

    Store - CORNWALL, ON Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...


  • Cornwall, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    beBee Professionals is seeking a Dining Experience Leader to join our team in Cornwall. The successful candidate will be responsible for overseeing daily restaurant operations, ensuring a high level of customer satisfaction.Key Responsibilities:Supervise restaurant staff to maintain excellent customer service standards.Assist in training and onboarding new...


  • Cornwall, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    Restaurant Supervisor **About the Role** We are seeking a skilled Restaurant Supervisor to oversee daily restaurant operations at beBee Professionals in Cornwall. As a key member of our team, you will be responsible for ensuring excellent service and a welcoming atmosphere for our guests. **Key Responsibilities** * Supervise restaurant staff to maintain...


  • Cornwall, Canada The MEARIE Group Full time

    **SUPERVISOR, CUSTOMER SERVICE** Reporting to the Regional Manager, the main responsibilities of this position include: - Provide effective and productive supervision and leadership to the Customer Service. - Oversee, co-ordinate and provide guidance to Customer Service team members in day-to-day work - Collaborate with internal departments to implement...


  • Cornwall, Canada BMO Financial Group Full time

    426 Ninth Street West Cornwall Ontario,K6J 0B3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Cornwall, Canada BMO Financial Group Full time

    426 Ninth Street West Cornwall Ontario,K6J 0B3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Cornwall, Canada Xplore Inc. Full time

    **Position Overview**:** Position Overview:* Do you have a passion for providing excellent customer service? Want to work for a company who believes in putting the customer at the heart of everything they do? Then join Xplore’s team of Customer Service Representatives in our Cornwall, ON office. Xplore offers a high energy, fast-paced work environment...


  • Cornwall, Canada Xplore Inc. Full time

    **Position Overview**:** Do you have a passion for providing excellent customer service? Want to work for a company who believes in putting the customer at the heart of everything they do? Then join Xplore’s team of Customer Service Representatives in our Cornwall, ON office. Xplore offers a high energy, fast-paced work environment where employee opinions...


  • Cornwall, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Cornwall. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide...


  • Cornwall, Canada Medical Arts Pharmacy Full time

    **Medical Arts Pharmacy** is an independent pharmacy with two locations in Cornwall. We provide pharmaceutical services to individuals living in the community, residents in long-term care, retirement homes, and continuing care facilities. **Our Vision*** To be the most trusted local provider of pharmaceutical care because we consistently provide a superior...


  • Cornwall, Canada Your Independent Grocer Full time

    About UsAt Your Independent Grocer, we're committed to creating a positive impact in our communities across Canada. Our company values authenticity, trust, and connections – qualities that enable us to shape the future of Canadian retail together.Our CommitmentWe're dedicated to making a difference in the lives of all Canadians, providing opportunities and...


  • Cornwall, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Cornwall, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative responses about...