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Senior Manager, Business Analysis Lead

2 months ago

Toronto, Ontario, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?

We are seeking a seasoned Senior Manager, Business Analysis to lead and manage a team of Business System Analysts in our Retail Investments Technology group. As a key member of our leadership team, you will be responsible for driving business outcomes, developing and implementing business strategies, and ensuring the delivery of high-quality business analysis services.

Key Responsibilities:

  • Partner with Portfolio Management to understand business strategies and support resource planning activities.
  • Ensure the quality of requirement deliverables and requirements estimates produced by the team.
  • Drive maturation of Requirements framework and agile delivery capabilities (Behaviour Driven Development) and practices within the Retail Investments Technology team.
  • Apply process-driven recruitment practices to facilitate BSA team staffing selection, including identifying position requirements and conducting interviews.
  • Build a shared understanding of the BSA's role in the organization.
  • Establish an effective peer coaching structure within the team to help grow more junior BSAs and encourage BSAs to find their niche.
  • Ensure that BSAs are supported and coached when taking on assignments in new lines of business, new levels of project complexity, new project delivery methodology, BSAs joining the team, and transition plans are in place for swapping resources in in-flight projects.
  • Ensure that employees understand RBC's vision, as well as support and reinforce targeted behaviors that contribute to RBC's goals.
  • Manage performance through regular coaching discussions, while providing transparency on where the employees are at from a rating perspective.

Requirements:

  • Proven experience working as a Senior Manager, BSA, in various delivery methodologies such as Agile and Iterative required with domain knowledge in banking / Retail Investment products, data warehousing, data models, and data integration.
  • Experience providing coaching and support to Business Analysts in the areas of requirements planning, analysis and documentation, requirements management, and support.
  • Advanced knowledge and proven experience in requirements planning and prioritization, including stakeholder analysis and effort estimation.
  • Advanced knowledge and proven experience in requirements analysis and documentation.
  • Advanced knowledge and proven experience in requirements communication, including requirements walkthroughs, scope and change management, traceability, configuration management, Backlog Management.
  • Strong teamwork, interpersonal, and communication skills.
  • Familiarity with risk management and quality assurance control.
  • Knowledge related to Portfolio cost management, assumptions, and risk-based planning, risk assessment, status reporting, general administration.
  • Knowledge of Portfolio plan development, scheduling, metrics, analysis, and status reporting.
  • Strong working knowledge of Microsoft Project, JIRA, Confluence, Mural, Figma.
  • Adept in using MS Office applications (Esp. SharePoint, PowerPoint, Word, Excel & Visio).
  • Strong working knowledge of Behavior Driven Development (BDD).

What's in it for you?

We offer a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Our leaders support your development through coaching and managing opportunities. You'll have the ability to make a difference and lasting impact, work in a dynamic, collaborative, progressive, and high-performing team, and enjoy flexible work/life balance options.

Job Skills

Business Appraisals, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis, Resource Management, Team Management

Additional Job Details

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

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