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Banquet Server
2 weeks ago
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Banquet Server
2 months ago
As a Banquet Server at Fairmont Hotel Vancouver, you will be an ambassador for exceptional service and cuisine, providing warm and personalized attention to guests at spectacular banquet events.
Our Culture and Benefits:- An inclusive and empowering workplace where people are at the heart of everything we do.
- The opportunity to work with passionate hospitality professionals who strive to make the world a more welcoming place.
- A competitive hourly rate starting at $17.14 (plus gratuities) increasing to $21.43 after 90 shifts and bi-annual increases.
- Complimentary meal through our Colleague Dining Program.
- Complimentary uniform laundering.
- Complimentary hotel stay with breakfast for two through our BE OUR GUEST program.
- The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 1939.
- Free learning programs through our Academies and discounted eCornell courses.
- Ability to make a difference through our Corporate Social Responsibility activities.
- Consistently offer professional, friendly, and engaging service.
- Assist guests regarding all beverage and food menu items in an informative and helpful way.
- Serve all food and beverage items for assigned banquet meetings.
- Have full knowledge of beverage lists and promotions.
- Have full knowledge of all menu items, garnishes, contents, and preparation methods.
- Follow outlet policies, procedures, and service standards.
- Follow all safety and sanitation policies when handling food and beverage.
- Other duties as assigned.
- Previous front of house customer service experience is required.
- Must hold valid Serving It Right certification.
- Previous point of sale system experience is an asset.
- Excellent communication and organizational skills.
- Fluent in both official languages is required.
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Ability to work cohesively with fellow colleagues as part of a team.
- Ability to work flexible schedules, including evenings, weekends, and overnights.
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 30lbs.
- Frequent kneeling, pushing, and pulling.
- Occasional ascending or descending ladders, stairs, and ramps.
- Proven ability to carry three entrée plates or more at one time.
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.