Collections Specialist

2 months ago


Brant, Canada CB Canada Full time
Job Title: Collections Specialist

Robert Half is seeking a skilled Collections Specialist to join our team in Paris, Ontario. As a Collections Specialist, you will be responsible for managing all billing and reporting activities, ensuring timely payments, and providing exceptional customer service.

Key Responsibilities:
  • Manage all billing and reporting activities in accordance with deadlines
  • Ensure compliance with the Federal Fair Credit Reporting Act
  • Process payments and handle inbound and outbound collections calls and correspondence
  • Log customer payments to the correct reports
  • Process bankruptcy filings and update customer files to ensure data integrity
  • Identify delinquent customer accounts through various means and make arrangements for payment
  • Provide exceptional customer service and resolve account inquiries
Requirements:
  • Strong understanding of consumer collections and billing principles
  • Foundational knowledge in accounting and customer service
  • Commercial collections experience and proficiency in accounting software
  • AA or BS/BA in Accounting preferred
  • Excellent written, verbal, and interpersonal skills
  • Prior experience working with high-volume collections

Robert Half is a world-leading talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary, and permanent placement solutions for finance and accounting, technology, marketing, and more. Our team advocates on your behalf and promotes you to employers, providing access to top jobs, competitive compensation, and benefits, as well as free online training. Download the Robert Half app to stay on top of every opportunity and get instant notifications for AI-matched jobs.



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