Spa Operations Manager

4 weeks ago


Winnipeg, Manitoba, Canada Manitoba Ltd. Full time
Job Title: Spa Manager

Manitoba Ltd. is seeking a highly skilled and experienced Spa Manager to join our team. As a key member of our management team, you will be responsible for the overall operation of our spa, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Operations Management: Direct and control daily spa operations, ensuring seamless delivery of services and maintaining high standards of quality and cleanliness.
  • Staff Supervision: Hire, train, and supervise a team of spa professionals, providing guidance and support to ensure excellent customer service and high-quality treatments.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive experience for all clients.
  • Financial Management: Plan and control budgets, manage inventory, and establish policies and procedures for staff to ensure efficient operations and maximum profitability.
  • Marketing and Promotion: Develop and implement marketing strategies to attract new customers and retain existing ones, ensuring the spa remains competitive in the market.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience: 2 years to less than 3 years of experience in a spa or salon management role.
  • Skills: Excellent communication and interpersonal skills, attention to detail, and ability to work in a fast-paced environment.
What We Offer:
  • Free Parking: Convenient parking available for all staff and clients.
  • Permanent Employment: Full-time position with a competitive salary and benefits package.
  • English Language: English is the primary language spoken in the workplace.
  • Hours of Work: 40 hours per week, Monday to Friday.


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