Strategic Portfolio Manager

3 weeks ago


Toronto, Ontario, Canada Royal Bank of Canada Full time
About the Role

We are seeking a highly skilled Strategic Portfolio Manager to join our team in Toronto, Canada. As a key member of our organization, you will be responsible for delivering integrated service delivery for all CRE services, including strategic planning, transactions, capital projects, facilities management and operations.

The ideal candidate will have a strong understanding of Facilities Operations & Project Management, with a minimum of 5-7 years of experience in a similar role. You will also have excellent leadership skills, strong cost control, client focus, responsiveness to business goals and strategic business acumen.

Key Responsibilities:

  • Own the relationships with all major business lines, ensuring full understanding of their Workplace needs.
  • Act as the principal point of liaison in the event of executive escalations.
  • Derive maximum productivity from the Service Partner collaboration with the outsourced FM providers.
  • Quantify client satisfaction and act to maintain or improve it as necessary.
  • Maintain strong working relationships with strategic RBC Landlords supporting the Office portfolio.
  • Identifying and implementing on-going initiatives which enhance and optimize the utilization of real estate within region and lead negotiate with key stakeholders (suppliers, internal resources and clients) to achieve project / program objectives.
  • Oversee and be accountable for the delivery of all RBC capital and operational projects in region including integration of design standards consistent with global operating model and in collaboration with global CRE COE's.
  • Establish and monitor quantitative standards of performance, and provide timely project, program executive summaries, as well as appropriate internal management reporting, metrics and key information.
  • Leverage the Service Partner and other industry contacts and relationships to bring best-in-class, up to date Facility Management solutions which address the emerging needs of RBC's business regionally.
  • Establish and oversee an effective asset management strategy which allows CRE to advise business lines on lifecycle planning.
  • Participate in FM efforts related to crisis resolution, incident management, including role on Crisis Management Teams.

What We Offer:

  • A comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Work on a dynamic topic of strategic importance.
  • Ability to make a difference and lasting impact.
  • Work in an agile, collaborative, progressive, and high-performing team.
  • The opportunity to interface with executives from many different parts of the organization.

Salary Range:$120,000 - $180,000 per year, depending on experience.



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