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Preventive Maintenance Coordinator

2 months ago

Grande Prairie, Canada Brandt Full time
Job Summary

Brandt is seeking a skilled Preventive Maintenance Coordinator to join our team in Grande Prairie. This role is responsible for providing Preventive Maintenance quotes to our Sales & Customer Support Advisors and supporting the efficient fulfillment of our contractual Preventive Maintenance business.

Key Responsibilities
  • Quote and set up Preventive Maintenance Agreements in our contracts management system
  • Administer Preventive Maintenance Agreements, tracking and maintaining relevant information
  • Review, close, and invoice completed jobs
  • Coordinate necessary service with customers and Preventive Maintenance Technicians
  • Update and maintain our pricing calculator tool
  • Handle incoming Preventive Maintenance call requests from internal and external customers
  • Manage Prepaid agreements
  • Utilize John Deere Link to monitor and track customer machines with Preventive Maintenance contracts
  • Perform other related duties as assigned
Requirements
  • Experience and understanding of construction equipment maintenance
  • Experience in service delivery activities and processes
  • Previous experience as a Service Writer is preferred
  • Strong communication skills, timeliness, organization, and high attention to detail
  • Ability to multitask in a high-volume workload environment
  • Knowledge of contracts and associated processes management
  • Proficiency in MS Office software tools, including Excel, Word, Access, and Outlook
  • Self-starter with the ability to work independently and make informed, logical decisions